Purpose
1.2. Automate detection of late or partial deliveries, trigger reminders or escalation workflows, and update relevant store management platforms.
1.3. Improve supplier accountability through automated notifications, automate record-keeping, and escalate unresolved issues.
1.4. Automatedly reduce manual tracking in order management and automate supplier performance analytics.
Trigger Conditions
2.2. Automator watches for incomplete status in goods-receipt entry by warehouse staff.
2.3. Automation triggers based on mismatch between purchase order and physical inventory received.
2.4. Scheduled automatable checks of delivery status every 24 hours post-ETA.
Platform Variants
• Feature/Setting: SMS API automate sending notifications to suppliers; configure: API key, sender number, templated late delivery message.
3.2. SendGrid
• Feature/Setting: Automated email reminders; setup: Automated template, sender/receiver assignment, SMTP relay configuration.
3.3. Slack
• Feature/Setting: Automated channel alert using Slack API; integrate: webhook URL, channel, message JSON with order details.
3.4. Microsoft Teams
• Feature/Setting: Automate message posting to order management team; configure: Incoming webhook, adaptive card template for delayed orders.
3.5. WhatsApp Business API
• Feature/Setting: Automate WhatsApp alerts for suppliers; API integration, number registration, message template automation.
3.6. Google Sheets
• Feature/Setting: Automated row addition for every delay; setup: Sheets API, event trigger on delay, formula-based escalation.
3.7. Airtable
• Feature/Setting: Automate record updates and flag incomplete deliveries; use: Airtable Automations, incoming webhook, automated tagging.
3.8. Zoho Inventory
• Feature/Setting: Delayed delivery automation with workflow rules; configure: Set trigger for overdue POs, auto-email setup.
3.9. SAP Business One
• Feature/Setting: Automate alert and escalation workflow; configure: Alert Management, create specific incomplete-delivery trigger.
3.10. Oracle NetSuite
• Feature/Setting: Automated reminders for late supplier orders; utilize Saved Search with workflow scheduling, setup email templates.
3.11. Shopify
• Feature/Setting: Automate supplier notification on stock-partial receipt; configure: App webhook, supplier notification workflow.
3.12. QuickBooks Online
• Feature/Setting: Automate incomplete purchase order reminders; set up: Scheduled Reports and workflow alerts.
3.13. Trello
• Feature/Setting: Automated card creation for each late delivery; configure: Trello API webhook, lane for escalation.
3.14. Asana
• Feature/Setting: Auto-task assignment for each delayed order; setup: Asana API, workflow integration, comment automation.
3.15. Monday.com
• Feature/Setting: Automated boards update for order status; setup: Monday API, delayed-delivery status column automation.
3.16. Jira Service Management
• Feature/Setting: Automate ticket creation for incomplete/late deliveries; configure: Automated rule via Jira Automation module.
3.17. Salesforce
• Feature/Setting: Workflow rule for automated supplier follow-up; setup: Process Builder, automated email/notification for late orders.
3.18. HubSpot
• Feature/Setting: Automatable sequence for supplier escalation; configure: Workflow Automation, email sequence for escalation.
3.19. Zendesk
• Feature/Setting: Auto ticket generation for delay investigation; setup: Support triggers, automated assignment to procurement.
3.20. Mailchimp
• Feature/Setting: Automated incomplete order campaign; configure: Audience API sync, delayed order autoresponder.
3.21. Microsoft Power Automate
• Feature/Setting: Automate flow linking PO system and supplier contact; configure: Automated cloud flow, email/message template.
3.22. Google Calendar
• Feature/Setting: Automate calendar event for escalation deadlines; setup: Calendar API, automated event with reminders.
Benefits
4.2. Automate communication, ensuring timely escalation and resolution.
4.3. Automating keeps all supplier interactions logged and makes performance audit automatable.
4.4. Automator improves order fulfillment rates and customer satisfaction by resolving supply chain issues swiftly.
4.5. Automation ensures all parties are informed, reducing risk of overlooked deliveries and delays.