Purpose
1.2. Automates the communication of purchase orders, order confirmations, and shipping details between pharmacy POS, ERP, and suppliers.
1.3. Automating the fulfillment workflows, ensuring minimization of human error and real-time updates to stock and customer communications.
1.4. Automates status monitoring and exception handling for out-of-stock items, shipment delays, and supplier constraints in the healthcare retail sector.
Trigger Conditions
2.2. Inventory levels fall below configured thresholds, initiating automated replenishment.
2.3. Supplier inventory API change indicating in-stock for previously out-of-stock items.
2.4. Automated shipping notification or tracking number provisioned by supplier partner.
Platform Variants
3.1. Shopify
• Feature: Shopify Admin API – automate creation of draft/order, trigger flows when new order tags ‘drop ship’.
• Example: Automator configured to POST to /admin/api/2024-01/orders.json with drop ship metadata.
3.2. WooCommerce
• Feature: Orders endpoint in REST API – automates order triggers, updates status as ‘drop shipped’.
• Example: Webhook triggers > REST call /wp-json/wc/v3/orders for automatable updates.
3.3. SAP S/4HANA
• Feature: API_PURCHASEORDER_SRV – automates the push of purchase orders to supplier upon POS entry.
• Example: Automated POST to /sap/opu/odata/sap/API_PURCHASEORDER_SRV/PurchaseOrder.
3.4. Microsoft Dynamics 365
• Feature: Business Central APIs – automates order creation and updates supplier records.
• Example: PATCH to /businesscentral/api/v2.0/companies/{id}/purchaseOrders.
3.5. Oracle NetSuite
• Feature: REST Web Services – automates sales order integration with supplier via drop ship attribute.
• Example: PATCH /record/v1/salesOrder/{id} with ‘dropship=true’.
3.6. Amazon Seller Central
• Feature: MWS Orders API – automate new order events for drop shipping.
• Example: Automator listens for POSTs from Seller Central > triggers internal process.
3.7. ShipStation
• Feature: Webhooks – automate order imports and shipment creation for drop shipped orders.
• Example: Webhook triggers order import, auto-creates shipment via POST /orders/createorder.
3.8. Zoho Inventory
• Feature: Zoho Inventory API – automate order and shipment workflow initiation.
• Example: POST /api/v1/salesorders with ‘dropship=true’.
3.9. QuickBooks Commerce
• Feature: Sales order API – automates creation and push to supplier.
• Example: POST to /api/v2/sales_orders with automatable drop ship flag.
3.10. Meditech Expanse
• Feature: Supply Chain APIs – automate drop ship requisition via HL7 FHIR or REST.
• Example: POST /api/supplychain/orders?type=dropship.
3.11. McKesson Connect
• Feature: Purchase Order API – automate order submission to pharma supplier.
• Example: Automated EDI X12 850 or API call for dropship orders.
3.12. Truepill
• Feature: Pharmacy fulfillment API – automates Rx drop ship order.
• Example: POST to /v1/orders/rx with patient & product info.
3.13. Twilio
• Feature: Programmable SMS API – automate customer shipment notifications.
• Example: POST /Messages for automated SMS on order status.
3.14. SendGrid
• Feature: Mail Send API – automate shipment and order confirmation emails.
• Example: POST /v3/mail/send with automatable triggers.
3.15. Slack
• Feature: Incoming Webhooks – automate team notifications for exception or manual intervention.
• Example: POST to /api/chat.postMessage with order status.
3.16. Google Sheets
• Feature: Sheets API – automate order logs and audit trails.
• Example: BatchUpdate to Sheet with order+status.
3.17. DocuSign
• Feature: eSignature API – automate supplier contract/PO signing.
• Example: POST /envelopes for automating sign-off per order.
3.18. DHL Express
• Feature: Shipment Tracking API – automate retrieval of real-time shipment status.
• Example: GET /track/shipments for automated warehouse and pharmacy update.
3.19. FedEx
• Feature: Ship Service API – automate creation/management of drop ship labels and pickup.
• Example: POST /ship/v1/shipments.
3.20. SFTP
• Feature: File automation for nightly EDI batch jobs between pharmacy, warehouse, and supplier.
• Example: Automator uploads daily CSV/XML PO file.
3.21. Salesforce
• Feature: Opportunity/Order API – automate syncing pharmacy order with supplier management CRM.
• Example: POST /services/data/v57.0/sobjects/Order for automated order pipelines.
3.22. HubSpot
• Feature: Deal Workflow Automation – automate sales process handoff for drop shipped orders.
• Example: Automation triggers webhook to external supplier on deal stage change.
3.23. Trello
• Feature: Card Automation API – automate task creation for dropship order follow-up.
• Example: POST to /1/cards for automating manual checklists.
3.24. PagerDuty
• Feature: Event API – automate alerts for failed, delayed, or exception orders.
• Example: POST /v2/enqueue for automating critical flows.
3.25. AWS Lambda
• Feature: Custom processing automations or data clean-up between pharmacy and supplier events.
• Example: Script runs via invoke API on order status update.
Benefits
4.2. Automating supplier integration accelerates time-to-ship, meeting strict healthcare delivery windows.
4.3. Automated exception handling ensures critical dropship failures are flagged in real-time.
4.4. End-to-end automation enables scalable pharmacy operations, from order to patient—improving supply chain transparency and operational efficiency.
4.5. Automatable process ensures all compliance, audit, and documentation needs are met with digital logs.