Purpose
1. Deliver instant alerts to managers about supplier price changes, discounts, or special promotions, enabling proactive procurement decisions.
2. Reduce manual monitoring of supplier portals and emails by automating detection and notifications of key supplier updates.
3. Maintain accurate cost calculations, menu pricing, and budgeting by ensuring all stakeholders are aware of cost changes in real time.
4. Prevent stock-out or overpaying for goods by highlighting optimal timing for orders following supplier promotions or reductions.
5. Enhance supplier relations through faster response times to offers, increasing negotiation power for the restaurant.
Trigger Conditions
1. Supplier updates price list or uploads new catalog to portal.
2. Real-time receipt of price-change emails or supplier newsletters.
3. API response from supplier’s management system indicating promotion, discount, or shipment special.
4. Scheduled nightly or weekly polling of supplier data endpoints for differences from previous records.
5. Webhook event from procurement portal indicating price or promotion flag.
Platform Variants
1. Slack
- Feature/Setting: Incoming Webhooks—Configure webhook to post detailed price change alerts to procurement channel.
2. Microsoft Teams
- Feature/Setting: Incoming Webhook—Set up connector for team notifications; map supplier info into message fields.
3. Twilio SMS
- Feature/Setting: Programmable Messaging API—Set sending number and format SMS content triggered on data change.
4. SendGrid
- Feature/Setting: Email API—API key for transactional email; template with dynamic promo/price fields.
5. Mailgun
- Feature/Setting: Email Sending API—Authenticated domain; POST endpoint sends alert with supplier info.
6. WhatsApp Business Cloud API
- Feature/Setting: Message API—Trigger template-based alert to mobile for urgent supplier changes.
7. Pushover
- Feature/Setting: User Key/Token—Send push notification with message title containing supplier name and change.
8. Telegram Bot API
- Feature/Setting: Method ‘sendMessage’—Bot token configured to deliver alert in procurement group chat.
9. Discord
- Feature/Setting: Webhook—POST alert to designated server channel for price and promo changes.
10. Google Chat
- Feature/Setting: Webhook—Set up chat webhook URL; send JSON for supplier event messages.
11. Zapier
- Feature/Setting: Zap action for notification—Monitor trigger app (email, web, API) and push alerts to selected medium.
12. Microsoft Power Automate
- Feature/Setting: Automated Flow—Configure trigger from email/API, action to Teams or mobile alert.
13. PagerDuty
- Feature/Setting: Events API—Configure custom incident type 'Supplier Price Change' for high-priority pushes.
14. Amazon SNS
- Feature/Setting: Topic Subscription—Publish messages to multiple endpoints (e.g., SMS, email) on price change.
15. Freshdesk
- Feature/Setting: Ticket Creation API—Auto-create and assign ticket for procurement team review.
16. Zendesk
- Feature/Setting: Trigger/Automation—API creates notification ticket for any supplier feed changes.
17. Asana
- Feature/Setting: REST API—Create task for every detected supplier update requiring action.
18. Monday.com
- Feature/Setting: Notifications via Automations—Create item, trigger in-app or email alert for promotions.
19. Airtable
- Feature/Setting: Webhooks/Airtable Automations—Add new record on change; notify via integrated channel.
20. Notion
- Feature/Setting: API—New database entry for price change; mention assigned owners for follow-up.
21. Salesforce
- Feature/Setting: Process Builder/Flow—Detect change in supplier object, alert assigned users.
22. HubSpot
- Feature/Setting: Workflow Automation—Trigger notification based on new supplier engagement or import.
Benefits
1. React instantly to savings or emerging supplier costs, minimizing overhead.
2. Automate consistent communication, reducing human error or missed opportunities.
3. Provide audit trail of all notifications and actions taken for compliance.
4. Reduce manual work so staff focus on value-adding procurement tasks.
5. Elevate data-driven decisions for inventory and supplier management.