Track and alert for supplier performance issues (delays, quality)

Purpose

1. Automate real-time tracking of supplier performance for order delays and product quality issues in rubber goods procurement.

2. Automatedly monitor delivery schedules, quality metrics, and contract terms for deviation detection.

3. Automate data collection from emails, EDI feeds, ERP records, and supplier portals to centralize supplier evaluation.

4. Trigger automated alerts to stakeholders upon supplier SLA breaches, late shipments, or recurring defects.

5. Enable automation to escalate unaddressed supplier issues to procurement leaders and enforce corrective actions.

6. Automate the collation of supplier performance reports and their distribution for procurement optimization and compliance.

Trigger Conditions

1. Automated detection of delayed shipments past due dates in ERP or transport logs.

2. Alert trigger on quality threshold breaches (e.g., defective goods ≥ 2%).

3. Automation of reminders if supplier onboarding documents expire or audit scores fall below standards.

4. Automatic flagging if agreed payment terms or contractual obligations are not met.

5. Scheduled automated review of supplier scorecards.

Platform Variants

1. SAP S/4HANA

• Feature: Configure Supplier Evaluation API to automate pulling delivery, quality score, and compliance data.
  

2. Oracle Procurement Cloud

• Feature: Automator for Supplier Performance Management APIs with automated workflow triggers for incidents.
  

3. Salesforce

• API: Use Service Cloud Flows to automate case creation for supplier failures.
  

4. Microsoft Power Automate

• Setting: Flow integrating SharePoint, Outlook, and Dynamics to automate supplier alert workflows.
  

5. ServiceNow

• Feature: IntegrationHub automates incident creation for late/poor-quality deliveries.
  

6. Twilio SMS

• Setting: Programmable Messaging API automates sending alerts to procurement teams via SMS on triggered events.
  

7. SendGrid

• Feature: Automate distribution of supplier performance alert emails using the Send API.
  

8. Slack

• Setting: Incoming Webhooks automates notifications to dedicated supply chain channels.
  

9. Trello

• Power-Up: Automation triggers new cards for escalated supplier cases.
  

10. Monday.com

• Integration: Automates task creation for underperforming supplier follow-up.
  

11. Jira

• Automation Rule: Create issues automatically upon supplier non-compliance alert.
  

12. Google Sheets

• Apps Script: Automatedly log and update supplier performance status in real time.
  

13. Zapier

• Feature: Automate connections between ERP, email, and alert platforms for workflow automation.
  

14. Pipedream

• Setting: Integrates multiple APIs to automate alerts and data aggregation for supplier metrics.
  

15. HubSpot

• Workflow: Automates ticketing for procurement issue follow-up.
  

16. Notion

• API: Automates the generation of supplier risk registers.
  

17. Airtable

• Automation: Automated update of supplier evaluation tables and automated email notifications.
  

18. Mailgun

• API: Automatedly deliver alert emails based on supplier event triggers.
  

19. Asana

• Automation: Task assignment automation for each flagged supplier incident.
  

20. Smartsheet

• Workflow: Automates reporting and escalations on supplier performance KPIs.
  

21. MS Teams

• Connector: Automator posts real-time alerts in procurement group chats.
  

22. Freshservice

• Rule: Automation for raising support tickets on supplier issues.
  

23. Dropbox

• API: Automates archiving of supplier issue documentation for audit trails.
  

24. DocuSign

• API: Trigger automated requests for corrective action signatures.
  

Benefits

1. Automates manual monitoring tasks, increasing supplier management efficiency.

2. Automatedly reduces delays in stakeholder notifications and corrective action initiation.

3. Improves supplier accountability and risk mitigation through automation.

4. Enables real-time, automatable decision making with up-to-date performance data.

5. Facilitates process scale-up and consistent compliance by automating repetitive workflows.

6. Elevates team productivity with fewer manual interventions via automated alerts and tracking systems.