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Supplier performance rating automation

Purpose

 1.1 To automate supplier performance assessment for amusement machine suppliers in a wholesale environment, ensuring real-time evaluation based on key metrics including delivery punctuality, product quality, support responsiveness, and compliance with procurement policies.
 1.2 Enables data-driven supplier management, continuous improvement, compliance monitoring, and timely interventions, reducing manual effort, bias, and operational bottlenecks.

Trigger Conditions

 2.1 New inventory receipt or product delivery logged in procurement system.
 2.2 Supplier escalation or support ticket completion.
 2.3 Periodic (e.g., monthly, quarterly) performance review schedule.
 2.4 Automated API webhook triggered by exception event (e.g., late delivery).
 2.5 ERP system status change for orders or supplier records.

Platform Variants

 3.1 Salesforce
  • Feature/Setting: Flows Builder — configure auto-flow from 'Inventory Update' to 'Supplier Score Update' object.
 3.2 SAP S/4HANA
  • Feature/Setting: Supplier Evaluation API — auto-fetch KPIs and score on 'Goods Movement'.
 3.3 Microsoft Power Automate
  • Feature/Setting: Scheduled Cloud Flow — trigger on SharePoint ‘Goods Received’ list update to assign rating.
 3.4 Zoho Creator
  • Feature/Setting: Workflow Rule — automate recalculating supplier score on form submission.
 3.5 Oracle Procurement Cloud
  • Feature/Setting: REST API — trigger 'ScoreCardService' on supplier lifecycle event.
 3.6 Google Sheets
  • Feature/Setting: Apps Script trigger — on edit of supplier assessment range, auto-calculate rating.
 3.7 NetSuite
  • Feature/Setting: SuiteScript — automate recalculation of 'Vendor ScoreCard' upon Purchase Order receipt.
 3.8 Odoo ERP
  • Feature/Setting: Automated Action — schedule supplier KPIs recalculation weekly.
 3.9 Slack
  • Feature/Setting: Workflow Builder — post supplier rating updates to procurement channel on event.
 3.10 Trello
  • Feature/Setting: Butler Automation — move supplier card to ‘Top Performer’ on high score API push.
 3.11 Jira
  • Feature/Setting: Automation Rules — update supplier tickets with new rating after API fetch.
 3.12 HubSpot
  • Feature/Setting: Custom Workflow — trigger supplier property update based on external API call.
 3.13 ServiceNow
  • Feature/Setting: Flow Designer — initiate supplier scorecard update on incident closure.
 3.14 QuickBooks Online
  • Feature/Setting: Webhook — auto-calculate supplier reliability rating after bill payment.
 3.15 Tableau
  • Feature/Setting: Scheduled Extract API — fetch supplier KPIs from data warehouse for visualization.
 3.16 Power BI
  • Feature/Setting: Dataflow refresh — auto-import scores for dashboarding via REST API.
 3.17 Asana
  • Feature/Setting: Rule Automation — update supplier custom field via webhook.
 3.18 Monday.com
  • Feature/Setting: Integration recipe — auto-update supplier status based on KPIs in connected sheet.
 3.19 Airtable
  • Feature/Setting: Automation trigger — recalculate supplier performance column on row update.
 3.20 Intercom
  • Feature/Setting: Webhook Automation — send survey follow-up to supplier post-rating event.
 3.21 Zendesk
  • Feature/Setting: Trigger — auto-tag supplier tickets with performance rating from API input.
 3.22 Mailchimp
  • Feature/Setting: Automation — send supplier performance report email triggered by API.

Benefits

 4.1 Eliminates manual bias and repetitive data entry from supplier evaluation.
 4.2 Enables fast, consistent, and systematic supplier performance rating.
 4.3 Facilitates proactive supplier management and targeted improvement.
 4.4 Provides real-time insights to procurement, quality, and management teams.
 4.5 Integrates with existing workflows, improving transparency and accountability.

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