Automated Proof of Delivery (POD) capture and storage

Purpose

1. Automate Proof of Delivery (POD) capture and storage within the supply chain for wholesale aerated drink distribution.

2. Digitally verify delivery completion by collecting recipient signatures, timestamps, location, and photo evidence.

3. Immediately store POD in a secure, searchable, and auditable repository.

4. Instantly notify stakeholders (logistics, accounts, customer) of delivery status updates.

5. Reduce manual paperwork, eliminate data entry errors, streamline reconciliation, and maintain full compliance with recordkeeping regulations.

Trigger Conditions

1. Delivery driver marks order as delivered via mobile app or dashboard.

2. Recipient signs digitally and optionally attaches a photo as evidence.

3. GPS location logged upon proof capture.

4. API call from TMS or WMS posting delivery data.

5. Completion event from route optimization or fleet tracking platform.

Platform Variants

1. Twilio

• Feature/Setting: SMS API triggers digital form link sent to driver/customer.
  
• Sample: Configure POST to Twilio Programmable Messaging for event-based SMS.
  

2. SendGrid

• Feature/Setting: Email API for POD confirmation email with attachment.
  
• Sample: Use Mail Send endpoint to push signed POD PDF.
  

3. DocuSign

• Feature/Setting: eSignature API to digitally sign and timestamp delivery.
  
• Sample: Template configuration with geolocation required field.
  

4. Dropbox

• Feature/Setting: Files API to auto-upload signed POD documents to Delivery folder.
  
• Sample: Use /files/upload endpoint with timestamped filename.
  

5. Google Drive

• Feature/Setting: Drive API for structured storage, user permissions.
  
• Sample: Use Files: Create with delivery metadata as properties.
  

6. Box

• Feature/Setting: Uploads API; versioned storage, workflow triggers.
  
• Sample: Automate upload to “POD Archive” with metadata tagging.
  

7. Salesforce

• Feature/Setting: REST API to attach POD to delivery/order object.
  
• Sample: POST to /services/data/vXX.X/sobjects/Attachment with order ID.
  

8. Zendesk

• Feature/Setting: Tickets API; attach files and notify support teams.
  
• Sample: End-of-delivery triggers ticket with POD as attachment.
  

9. SAP

• Feature/Setting: OData Service for inbound POD record update.
  
• Sample: PATCH to /DeliveryEntity for status update and file URL.
  

10. ServiceNow

• Feature/Setting: Inbound REST API for record insertion.
  
• Sample: Create new “Delivery” record, attach POD file.
  

11. Slack

• Feature/Setting: Incoming Webhooks for real-time delivery alerts.
  
• Sample: Post JSON with POD details to #logistics channel.
  

12. Microsoft Teams

• Feature/Setting: Graph API for alerting channel members with embedded images.
  
• Sample: Create chatMessage with delivery summary card.
  

13. OneDrive for Business

• Feature/Setting: Drive API for secure enterprise document archiving.
  
• Sample: POST to /me/drive/root:/POD/ with delivery tag.
  

14. Monday.com

• Feature/Setting: Automations API to update boards and attach POD images.
  
• Sample: POST file to item file column on “Deliveries” board.
  

15. Asana

• Feature/Setting: REST API for attaching files to delivery completion tasks.
  
• Sample: Add attachment to completed task with delivery data.
  

16. HubSpot

• Feature/Setting: Engagements API for notes with POD file.
  
• Sample: Log engagement against delivery deal with PDF.
  

17. Smartsheet

• Feature/Setting: Rows API add delivery row, attach document.
  
• Sample: Add new row with POD upload to “Completed Deliveries” sheet.
  

18. Dropbox Sign (HelloSign)

• Feature/Setting: Embedded sign API for in-person delivery confirmation.
  
• Sample: Create embedded request on mobile browser.
  

19. QuickBooks

• Feature/Setting: Attachments API to store POD with invoice.
  
• Sample: Upload proof as part of invoice update.
  

20. Oracle NetSuite

• Feature/Setting: RESTlet to attach POD to sales/delivery records.
  
• Sample: Upload file to File Cabinet, reference in delivery record.
  

Benefits

1. Drastically reduces human error and paperwork handling.

2. Ensures prompt, verified, and tamper-proof delivery evidence.

3. Accelerates invoice processing and payment reconciliation.

4. Enhances dispute resolution and customer service speed.

5. Creates full, compliant audit trails for regulators and partners.