Supply Chain & LogisticsPurpose
1.2. Automated alerts sent to logistics, warehouse staff, and managers for preemptive corrective action, audit trails, and reporting.
Trigger Conditions
2.2. Loss of signal/power or failed device health check.
2.3. Door open longer than prescribed duration during transport/storage.
2.4. Scheduled or ad hoc data pull for compliance or audit request.
Platform variants
3.1. Twilio SMS
• Feature/Setting: Configure Programmable Messaging API to send real-time SMS alerts using event hook triggered by threshold exceedance. Example: Set Webhook → Twilio API → "+1234567890" → Alert Message Content.
3.2. SendGrid
• Feature/Setting: Use Transactional Email API for templated emails; set up dynamic template for temperature alert notifications.
3.3. Slack
• Feature/Setting: Slack Incoming Webhooks; configure channel for #coldchain-alerts, post event with incident details.
3.4. Microsoft Teams
• Feature/Setting: Teams Connector; post adaptive card to “Logistics Alerts” channel with sensor metadata.
3.5. Telegram
• Feature/Setting: Telegram Bot API, sendMessage function to group chat for live event notifications.
3.6. WhatsApp Business API
• Feature/Setting: Configure outbound message API to alert distribution team.
3.7. PagerDuty
• Feature/Setting: Events API v2 integration triggers incident workflow, assign resolver.
3.8. ServiceNow
• Feature/Setting: Create incident using Table API in “Facilities” module on temperature deviation event.
3.9. Zendesk
• Feature/Setting: Ticket creation via API in “Cold Chain Monitoring” view for tracking.
3.10. Salesforce
• Feature/Setting: Case creation configured in Service Cloud API for operational compliance tracking.
3.11. Google Sheets
• Feature/Setting: App Script API “appendRow” function for logging all sensor readings and alerts.
3.12. Microsoft Excel 365
• Feature/Setting: Power Automate trigger inserts new row into Master Log on each alert.
3.13. Webex
• Feature/Setting: Webex Bot sends alert message to “SupplyChainOps” space.
3.14. Discord
• Feature/Setting: Bot integration with webhook for posting alert to “#distribution-monitoring” channel.
3.15. SAP S/4HANA
• Feature/Setting: REST API for generating quality compliance notifications linked to batch.
3.16. Oracle Cloud SCM
• Feature/Setting: Monitor IoT sensor input and trigger automated logistics incident workflow.
3.17. IBM Watson IoT
• Feature/Setting: Real-time sensor rules engine triggers outbound webhook for alert transmission.
3.18. AWS SNS
• Feature/Setting: Publish alert to topic “ColdChainAlerts”, deliver to multiple endpoints.
3.19. Azure Logic Apps
• Feature/Setting: Define workflow for sensor event input → multi-channel outbound alert.
3.20. Google Cloud Functions
• Feature/Setting: Cloud Function triggered on Pub/Sub event, invokes notification API.
3.21. HubSpot
• Feature/Setting: Ticket API for creating incident record in Service dashboard.
3.22. Monday.com
• Feature/Setting: API triggers board item creation for every cold chain event.
3.23. Trello
• Feature/Setting: Add card to “Cold Chain Alerts” board via REST API on each incident.
3.24. Freshdesk
• Feature/Setting: Auto-ticket creation for temperature deviation using Tickets API.
3.25. Smartsheet
• Feature/Setting: New row in “Supply Chain Sensors” sheet via API integration.
Benefits
4.2. Automated logging facilitates regulatory audit trail and operational review.
4.3. Multi-channel alerts ensure swift team response and minimized downtime.
4.4. Scalable notifications adapt to volume spikes without manual intervention.
4.5. Seamless integration with business software maximizes workflow efficiency across supply chain functions.