Support, Service & Community EngagementPurpose
1.2. Ensure accurate participant data collection, automated reminders, and seamless communication across platforms, reducing manual tasks for club organizers and improving participant experience.
1.3. Integrate multiple communication and management systems for holistic support, service, and engagement with the aeromodelling community.
Trigger Conditions
2.2. Participant submits registration form.
2.3. Payment completed for contest entry (if applicable).
2.4. Registration status changes (approved, declined, waitlisted).
2.5. Event status update (rescheduled/cancelled/confirmed).
2.6. User queries event information via any supported channel.
Platform Variants
• Feature: Form Responses API; triggers when submission received, parse and relay data to registration workflow.
3.2. Microsoft Power Automate
• Feature: Trigger on form response, use the "Send an Email" action for confirmation and reminders.
3.3. Twilio SMS
• API: Messages; trigger/automate SMS confirmation, event updates, reminders to registered numbers.
3.4. SendGrid
• API: Mail Send; send personalized event registration confirmations/updates via email automatically.
3.5. Slack
• API: Incoming Webhooks & Events; notify community channel when new registration or contest update occurs.
3.6. Discord
• API: Bot channel message; automated DM or channel post upon registration or event change.
3.7. Zoom
• API: Meeting Registrant Create; auto-register new participants, send link/invitation.
3.8. Eventbrite
• API: Event Registration; add form submitter as attendee, automate ticket delivery and reminders.
3.9. Calendly
• Feature: Webhook; schedule event, auto-send calendar invite post-registration.
3.10. Google Calendar
• API: Events.Insert; add confirmed users directly to aeromodelling session or contest calendar.
3.11. Typeform
• API: Webhooks & Responses; collect richer participant info, trigger registrations workflow.
3.12. Shopify
• API: Orders/Create, Customers/Create; match contest entry to customer account, auto-send event ticket post purchase.
3.13. Mailchimp
• API: Add Member to List; subscribe registrants for contest updates and newsletters.
3.14. Salesforce
• API: Lead Create/Update; track registrant as a lead and automate follow-ups or support tickets.
3.15. Zendesk
• API: Ticket Create; auto-create support ticket for registration queries/issues.
3.16. HubSpot
• API: Contacts/Create, Workflow trigger; automate personalized email sequences for registered participants.
3.17. Airtable
• API: Table Insert/Update; maintain a master record of registrants and contest details.
3.18. Notion
• API: Database Update; auto-log and update event records, register new community members.
3.19. WhatsApp Business API
• Feature: Send Message; send automatic event confirmations and reminders.
3.20. Facebook Messenger
• API: Send Message; push event updates to community group members instantly.
3.21. Zapier
• Feature: Multi-step Zaps; interlink actions among the platforms above for end-to-end automation.
3.22. Trello
• API: Card Create; log new event/registration task for team collaboration.
3.23. DocuSign
• API: Envelope Create; automate waiver/disclaimer sending and signing for contest participants.
3.24. PayPal
• API: Payment Webhooks; confirm registration post-payment, automate receipt/email.
Benefits
4.2. Ensures timely notifications and reminders, increasing event turnout.
4.3. Centralized data collection and real-time status tracking.
4.4. Seamless integration with sales, marketing, support, and communication tools for enhanced customer engagement.
4.5. Scalable workflow supporting multiple events/contests, responding instantly to registration actions.