Purpose
1. Enable seamless scheduling of workshops or classes for aeromodelling customers, automating participant reminders, status updates, confirmations, cancellations, and feedback collection.
2. Reduce manual workload for staff, ensure real-time participant communication, minimize no-shows, and increase attendee engagement and satisfaction for the aeromodel shop’s community events.
3. Integrate with multiple communication, CRM, and scheduling tools for omnichannel participant notifications and streamlined event management.
Trigger Conditions
1. New workshop or class is created in the system calendar or scheduling platform.
2. Participant registers via web form, POS, CRM, or third-party booking link.
3. Participant status changes (confirmed, canceled, waitlisted, etc.).
4. Upcoming event reminder time threshold is reached (e.g., 24h before session).
5. Post-event feedback survey window opens.
Platform Variants
1. Google Calendar
- API: Events.insert, Events.watch — To auto-schedule and monitor new or changed events.
2. Microsoft Outlook Calendar
- API: CreateEvent, SubscribeToNotifications — Schedule sessions and automate invites/reminders.
3. Zoom
- API: Create Meeting, Add Registrant — Schedule online workshops, register attendees, send automated links.
4. Eventbrite
- API: POST /events, POST /attendees — Manage event creation, notify participants on ticket confirmation.
5. Twilio SMS
- Feature: Programmable Messaging — Configure SMS reminders with Message Service SID, template personalization.
6. SendGrid
- Feature: Dynamic Transactional Templates — Send custom email confirmations and reminders using recipient variables.
7. Mailchimp
- API: Campaigns.create, Automations — Auto-send event series emails and follow-up sequences.
8. Slack
- API: chat.postMessage — Notify staff or community channels of registrations/updates.
9. Microsoft Teams
- API: Send message in channel — Alert internal staff about changes or automate participant notifications.
10. Salesforce
- Feature: Workflow Rules, Apex Triggers — Trigger participant task assignments and notifications on event updates.
11. HubSpot
- API: Workflow Triggers, Marketing Emails — Register signups, enroll users in event-driven email campaigns.
12. WhatsApp Business API
- Function: SendMessage — Push workshop notifications and confirmations directly to participant WhatsApp accounts.
13. Facebook Messenger
- API: messages.send — Notify participants of class status or send reminders to signed-up users.
14. Telegram Bot API
- Function: sendMessage — Deliver workshop reminders to registered user chats.
15. Calendly
- API: Event Type Webhooks — Automate scheduling and push reminders on booked slots.
16. Shopify
- Feature: POS App Extensions, Order Notifications — Automate event invitations or confirmations after hobby-related purchases.
17. Zapier
- Feature: Multi-step Zaps with Schedule/Notify actions — Link signups to multi-channel notifications and CRMs.
18. Acuity Scheduling
- API: Appointments, Reminders — Create session slots and auto-send reminders to bookers.
19. Typeform
- API: Webhook on Submission — Trigger participant workflow on survey/form completion for workshop registration.
20. Google Forms
- Feature: Script/Trigger Add-on, Apps Script — On submission, auto-register participants and trigger notifications.
21. Zoho CRM
- API: Workflow Automation, Email/Notification Automation — Schedule classes from leads, notify and track statuses.
22. Pabbly Connect
- Feature: Automations — Link event creation with notifications/CRMs/emails.
23. Microsoft Power Automate
- Feature: Scheduled Flows — Connect event triggers to multi-channel participant messages.
24. Mailjet
- API: Send API, Email Templates — Deliver confirmation/invitation emails with dynamic fields.
25. ClickSend
- API: SMS, Voice — Notify by text or automated call with workshop/class information.
26. ZoomInfo
- API: Event Reminder — Push reminders to participants with enriched contact details.
27. ActiveCampaign
- API: Contact Automations — Segment participants, fire workflow for each event registration.
28. Intercom
- API: Messages.send — Automated in-app or chat notifications for participant support and event reminders.
Benefits
1. Centralizes class management for staff, reducing repetitive tasks.
2. Provides consistent multi-channel participant communication, boosting engagement.
3. Minimizes manual errors; enables automatic rescheduling and capacity management.
4. Enables scalable community engagement processes specific to aeromodelling workshops.
5. Facilitates actionable feedback and participant insights with post-event workflows.