Knowledge base/content update notifications

Purpose

1.1. Automate knowledge base and content update notifications across health consultants’ teams to keep staff informed of new protocols, research, internal SOPs, and compliance updates.
1.2. Automatedly streamline information flow, reduce manual notifications, and automate content-driven workflows for enhanced collaboration and reduced risk of outdated knowledge.
1.3. Automate routing of new content alerts to relevant specialists, onboarders, clinicians, and advisors for immediate review and implementation.
1.4. Ensure automator-driven acknowledgments and feedback collection from staff regarding received updates, promoting compliance and accountability.

Trigger Conditions

2.1. New document upload or modification in content repositories.
2.2. Automated detection of changes in authored SOPs or guideline documents.
2.3. Scheduled content audits or automatable knowledge gap findings.
2.4. Approval of draft policies or health advisories in the workflow manager.

Platform Variants

3.1. Microsoft Teams
• Feature/Setting: Automate channel or group notifications via Teams API/webhook; sample config: "POST /v1/teams/sendActivityNotification"
3.2. Slack
• Feature/Setting: Automate update alerts with chat.postMessage API for channels/DMs
3.3. Google Chat
• Feature/Setting: Webhook automation to spaces or DMs using chat.messages.create
3.4. Zoom Chat
• Feature/Setting: Automate notifications using Zoom Chatbot API "POST /chat/users/me/messages"
3.5. Asana
• Feature/Setting: Automate task creation for content reviews via "POST /tasks" API
3.6. Trello
• Feature/Setting: Automate card creation or movement in update boards via "POST /1/cards"
3.7. Jira
• Feature/Setting: Automate issue generation with update content via "POST /rest/api/2/issue"
3.8. Monday.com
• Feature/Setting: Automate pulse (update) creation via Monday API mutation
3.9. Notion
• Feature/Setting: Page update notifications automated with Notion API "PATCH /v1/pages"
3.10. Confluence
• Feature/Setting: Automate email or in-app notifications for new/edited pages; REST API "POST /wiki/rest/api/content"
3.11. SharePoint
• Feature/Setting: Automate alerts via SharePoint "webhook" subscriptions or email
3.12. Google Drive
• Feature/Setting: File change notifications automated through Google Drive API push notifications
3.13. Dropbox
• Feature/Setting: Automate content update alerts via Dropbox webhook events
3.14. Box
• Feature/Setting: Automate notifications using Box events API for new/updated files
3.15. Email (Outlook, Gmail)
• Feature/Setting: Automate standardized group email notifications via Graph API (Outlook) or Gmail API "users.messages.send"
3.16. Twilio SMS
• Feature/Setting: Automate short notifications for urgent SOP updates via "POST /Messages"
3.17. WhatsApp (Twilio or Cloud API)
• Feature/Setting: Automated knowledge update notifications via message media API
3.18. Signal (Signal-cli or API)
• Feature/Setting: Automate secure staff updates via group message automation
3.19. Rocket.Chat
• Feature/Setting: Automated messages to specific healthcare consultant groups using "POST /api/v1/chat.postMessage"
3.20. Mattermost
• Feature/Setting: Automate notifications via webhook or bot message to channels
3.21. Discord
• Feature/Setting: Automate update announcements via Discord bot "POST /channels/{channel.id}/messages"
3.22. Facebook Workplace
• Feature/Setting: Automate group posts or notifications using Graph API

Benefits

4.1. Automates the process of knowledge dissemination, reducing manual redundancies.
4.2. Automated content update workflows enhance compliance with regulatory requirements in health consulting.
4.3. Automating notifications improves teamwork by ensuring everyone receives updates in real-time.
4.4. Automatedly fosters accountability by pushing acknowledgments and read-receipts from staff.
4.5. Automation reduces errors, prevents staff from using outdated protocols, and boosts productivity by centralizing updates.