Ticket Sales & Order ManagementPurpose
1.2. Optimizes ticketing workflow by automating document creation, attachment, and dispatch via email, SMS, or mobile wallet for instant customer access.
1.3. Ensures buyers automatedly receive proof of purchase, entrance credentials, and event details without wait or manual intervention.
Trigger Conditions
2.2. Trigger automation upon creation of a new order record in ticketing/retail POS system.
2.3. Webhook-based automator from ecommerce platforms or custom checkout endpoints.
2.4. Recurring scheduled runs to handle delayed or batched ticket processing automatically.
Platform Variants
• Feature/Setting: SMTP/API “Send Email” — automate ticket delivery via dynamic template with PDF attach.
• Sample: Configure “Send Email” automation node, attach dynamic PDF URL, map buyer email.
3.2. Twilio SMS
• Feature/Setting: API “Send Message” — automate mobile pass link/SMS confirmation.
• Sample: Create automation step for “messages.create”, use buyer’s phone.
3.3. Google Cloud Functions
• Feature/Setting: Deploy Function — automate generation/distribution logic for tickets.
• Sample: Trigger webhook to Cloud Function, automate file generation and send.
3.4. Mailgun
• Feature/Setting: “messages” API call — automate sending ticket PDFs as email attachment.
• Sample: Configure API automation with required fields and attachment paths.
3.5. Microsoft Power Automate
• Feature/Setting: Outlook “Send Email with Attachment” — automate from transactional event.
• Sample: Template connects order confirmation trigger to email step.
3.6. Zapier
• Feature/Setting: “Email by Zapier”, “PDF.co”, “Formatter” automators — automate end-to-end ticket creation and delivery.
• Sample: Multi-step automation linking ecommerce, PDF generation, and email.
3.7. Shopify Flow
• Feature/Setting: “Order Paid” trigger, third-party email PDF sender — automate order-purchase workflow.
• Sample: Action step with external app for PDF ticket generation.
3.8. WooCommerce Automations
• Feature/Setting: “Order Completed” event; “WooCommerce PDF Vouchers” plugin — automate coupon/pass delivery.
• Sample: Link plugin output to email automation.
3.9. DocuSign eSignature API
• Feature/Setting: Envelopes: create/send — automate signed ticket PDFs sent to buyer.
• Sample: Automator with envelope creation and recipient workflow.
3.10. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder/email send automation — automate personalized ticket delivery post-purchase.
• Sample: Trigger email with AMPscript to attach individualized PDFs.
3.11. HubSpot Workflows
• Feature/Setting: Email automation with attachment via external integration — automate ticket distribution.
• Sample: Custom API action to append ticket PDF, run post-order.
3.12. Amazon SES + Lambda
• Feature/Setting: Lambda trigger on SES email received — automate PDF ticket assembly/reply.
• Sample: Lambda function parses order, automates ticket PDF email.
3.13. Stripe Webhooks
• Feature/Setting: “checkout.session.completed” — automate ticket delivery post-payment.
• Sample: Webhook to automation logic, connect to mailer for PDF dispatch.
3.14. Eventbrite Webhooks
• Feature/Setting: “order.placed” — automate external PDF/mobile pass delivery.
• Sample: Webhook automator invokes email/SMS distribution.
3.15. Adobe PDF Services API
• Feature/Setting: “Create PDF, Merge” endpoints — automate ticket document creation.
• Sample: Automatically invoke for each order, save and send file.
3.16. Make (formerly Integromat)
• Feature/Setting: Scenario for “New Order” → PDF Generator; Gmail/SMTP “Send Email” — automate complex processes.
• Sample: Chained automation scenario delivering tickets from order record.
3.17. Google Drive API
• Feature/Setting: “Files: create” — automate storage/archival of ticket PDFs for audit or resend needs.
• Sample: Ticket PDF upload automation on new order.
3.18. Slack API
• Feature/Setting: “chat.postMessage” — automate internal notifications for ticket sales, optionally with ticket preview link.
• Sample: Automated message on new ticket delivery.
3.19. OneSignal Push
• Feature/Setting: Push API — automate mobile pass/push notification with ticket link QR code.
• Sample: Configure auto-push for new purchase, dynamic content.
3.20. Apple Wallet PassKit API
• Feature/Setting: “Create Pass” — automate generation and sending of mobile wallet tickets directly to customers.
• Sample: Automator generates pass and sends via email or SMS.
Benefits
4.2. Reduces errors and lost tickets through reliable, automated, repeatable processes.
4.3. Elevates experience with instant, mobile-first ticketing options via automation.
4.4. Scalable and automatable for high-volume or flash sales events, with seamless integration into current tech stack.
4.5. Enables rich analytics from automation logs on ticket delivery success and engagement.