Ticket Sales & Order ManagementPurpose
1.2. Automates ticket confirmation, transaction failure alerts, refund updates, and fraud monitoring.
1.3. Streamlines event ticketing communications through automatic emails, SMS, mobile push notifications, and dashboard alerts.
1.4. Automates data sync between sales, customer service, and accounting systems triggered by payment gateway events for accurate order management.
1.5. Supports compliance by automating audit trails and receipts delivery.
Trigger Conditions
2.2. Payment failed or under review triggers automated warning or retry email/SMS to buyer.
2.3. Refund or chargeback events triggered from payment gateway for automated alerting.
2.4. Suspected fraud automatically triggers internal security team notification.
2.5. Reconciliation triggers batch notifications for matching order/payment statuses.
Platform Variants
• Feature/Setting: Configure “Webhook Endpoints” to automate notification POSTs for payment_intent.succeeded, payment_intent.payment_failed, charge.refunded.
3.2. PayPal
• Feature/Setting: Use “IPN (Instant Payment Notification)” for automated HTTP callbacks on payment events like completed, refunded, or denied.
3.3. Square
• Feature/Setting: Activate “Webhook Subscriptions” to automate event triggers (e.g., payment.updated, refund.created) for notification logic.
3.4. Adyen
• Feature/Setting: Connect “Notification Webhooks” for automated push of AUTHORISATION, REFUND, CHARGEBACK notifications.
3.5. Braintree
• Feature/Setting: Setup “Webhook Notifications” to automate response to transaction_disbursed, dispute_opened events.
3.6. Mollie
• Feature/Setting: Use “Payment Webhooks” for automating status change notifications (paid, refunded, expired).
3.7. Authorize.Net
• Feature/Setting: Enable “Transaction Reporting API & Silent Post” for automated sending of transaction response data.
3.8. Razorpay
• Feature/Setting: Configure “Webhook Events” for automated alerts (payment.captured, payment.failed, refund.processed).
3.9. Worldpay
• Feature/Setting: Use “Notification Events” HTTP callbacks for automating transactional email or SMS notifications.
3.10. BlueSnap
• Feature/Setting: Enable “Notification API” for automated transaction-status push events.
3.11. Klarna
• Feature/Setting: Setup “Order Management API webhooks” to automate order_approved and refund notification triggers.
3.12. WePay
• Feature/Setting: Use “IPN endpoint” for automating status notification upon payment, refund, or chargeback.
3.13. 2Checkout (Verifone)
• Feature/Setting: Activate “INS (Instant Notification Service)” for automated order and refund events.
3.14. GoCardless
• Feature/Setting: Setup “Webhook Event Listeners” for automated payout/received payment alerts.
3.15. Shopify Payments
• Feature/Setting: Use “Order and Payment Webhooks” to automate notification of order paid, refund, or failure.
3.16. Apple Pay
• Feature/Setting: Utilize “Merchant Validation” with custom API endpoint for automated payment authorization notifications.
3.17. Google Pay
• Feature/Setting: Implement “PaymentData Webhook” for automating completed or failed payment notifications.
3.18. Amazon Pay
• Feature/Setting: Activate “IPN settings” for automation of notification events on successful/failed payments or refunds.
3.19. Ingenico (ex-GlobalCollect)
• Feature/Setting: Enable “Payment Status Webhooks” for automated event-driven notifications.
3.20. Dwolla
• Feature/Setting: Use “Webhook Subscriptions” for automating transfer completed or failed alerts.
Benefits
4.2. Achieves instant customer engagement and trust by automated confirmation/alerting.
4.3. Automates fraud prevention workflows by internal alerting in real time.
4.4. Automates reconciliation and compliance by providing auditable, time-stamped notification trails.
4.5. Supports omnichannel notification automation (SMS, email, in-app) for seamless experiences.
4.6. Reduces support ticket volume through automated status updates.
4.7. Enables scalable automation across diverse payment platforms and channels.