Purpose
1.2. Automating purchasing, payment confirmation, ticket generation, and ticket distribution via email/SMS enhances customer satisfaction and operational scalability.
1.3. Automates secure ticket issuance, reduces fraud, enables attendee tracking, and integrates with CRM and analytics for actionable insights.
Trigger Conditions
2.2. Automation begins on event registration, promo code validation, or group ticket booking thresholds.
2.3. Triggers also can include rescheduled event notifications or entry limit updates.
Platform Variants
• Feature/Setting: Automate ticket and QR code SMS delivery via Twilio’s Programmable Messaging API (SendMessage).
• Sample: Configure SMS workflow with placeholders for unique ticket codes and event details.
3.2. SendGrid
• Feature/Setting: Automates ticket email delivery using SendGrid’s Mail Send API.
• Sample: Set personalization for PDF tickets and dynamic event information.
3.3. Mailgun
• Feature/Setting: Use Messages API to automate batch emails with tickets attached.
• Sample: Define automation rules for bulk sending following order completion.
3.4. Amazon SES
• Feature/Setting: Automate transactional emails containing tickets via SendEmail API.
• Sample: Integrate with back-end to trigger email based on payment confirmation webhook.
3.5. Mandrill
• Feature/Setting: Automates customizable ticketing emails via Mandrill API.
• Sample: Embed user-specific information for seat, entry time, and QR.
3.6. MessageBird
• Feature/Setting: Send automated SMS to deliver digital tickets using Conversations API.
• Sample: Map event metadata to automated SMS templates.
3.7. Plivo
• Feature/Setting: Automate text delivery of ticket URLs using Message API.
• Sample: Set recipient automation using customer phone on file.
3.8. ClickSend
• Feature/Setting: SMS/Email automation for tickets using REST API.
• Sample: Link automation engine to push purchase data for automated dispatch.
3.9. Postmark
• Feature/Setting: Automate delivery of transactional ticket emails using Email API.
• Sample: Customize email triggers for different audience types.
3.10. SparkPost
• Feature/Setting: Automate mass event ticket emailing via Transmissions API.
• Sample: Schedule delivery on a per-customer or group basis.
3.11. Nexmo (Vonage)
• Feature/Setting: Automate ticket notifications over SMS using Messaging API.
• Sample: Automate message flow for reminders and updates.
3.12. Pusher Beams
• Feature/Setting: Use automated push notification delivery of digital tickets.
• Sample: Automate delivery for app-based ticket holders.
3.13. Firebase Cloud Messaging
• Feature/Setting: Automate ticket and reminder push notifications to event app users.
• Sample: Configure triggers for pre-event notifications.
3.14. Eventbrite
• Feature/Setting: Automates ticket issuance and email/SMS via Webhooks and API.
• Sample: Trigger custom messages or integrations post-purchase.
3.15. Shopify
• Feature/Setting: Automates ticket fulfillment email via Orders API.
• Sample: Use automation upon successful order for ticket delivery.
3.16. Salesforce Marketing Cloud
• Feature/Setting: Automate ticket emails with triggered email sends.
• Sample: Personalize event, seat, and attendee data.
3.17. Outlook 365
• Feature/Setting: Use automated emails for digital ticket attachments via Graph API.
• Sample: Trigger email routines via calendar or payment events.
3.18. Google Workspace Gmail
• Feature/Setting: Automate ticket confirmation emails using Gmail API.
• Sample: Send dynamically generated PDFs as attachments.
3.19. Zoho Mail
• Feature/Setting: Automate ticket notification campaigns via Zoho Mail API.
• Sample: Integrate ticket generation tools for direct sends.
3.20. HubSpot
• Feature/Setting: Automate personalized follow-up or ticketing workflows by integrating Workflows API.
• Sample: Assign tickets to deals and automate delivery sequences.
Benefits
4.2. Automates customer support load by offering instant ticket re-issuance and updates.
4.3. Automation enables analytics on purchasing behavior and attendance.
4.4. Automates fraud minimization through unique code generation and secure transmission.
4.5. Automatedly engages customers with reminders and promotions for future events.