Ticketing and Attendee ManagementPurpose
1.2. Automates reminders to ensure ticket-holders remember event dates, increasing attendance rates.
1.3. Automatedly synchronizes guest list updates with all notification channels in real time.
1.4. Automating reduces manual errors and eliminates repetitive outreach, saving staff time and optimizing arena venue operations.
1.5. Automate a unified attendee engagement workflow across SMS, email, and messaging channels so all communications are timely, accurate, and personalized.
1.6. Automates compliance tracking by sending confirmations required for security, access, or legal purposes.
1.7. Automation supports scalable growth for multi-event, high-attendance venues without proportional increases in staffing.
Trigger Conditions
2.2. Automator initiates based on custom parameters: event proximity (e.g., 3 days before), attendee segment, ticket status change, or payment confirmation.
2.3. Automation triggers on data changes in CRM or when event details are updated.
2.4. Automatable workflow runs with time-based or event-driven logic (cron schedule or webhook).
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Automate sending SMS via Twilio API (`/Messages`) on ticket status update; sample config: Webhook > Twilio SMS with dynamic phone and message fields.
3.2. SendGrid
• Feature/Setting: Automates personalized event confirmation emails using SendGrid Mail Send API (`/mail/send`) configured with dynamic fields for attendee, event name, and date.
3.3. Mailchimp
• Feature/Setting: Automation setup for confirmation/reminder campaign using Journey Builder; connect via API to add/update audience on registration.
3.4. HubSpot
• Feature/Setting: Automates workflows to send confirmation emails and reminders; use Workflow Actions > Send Email and enroll contacts based on ticket actions.
3.5. ActiveCampaign
• Feature/Setting: Automatedly trigger event-related automations mapping registration data to user journeys; insert reminders as timed emails/SMS.
3.6. Salesforce Marketing Cloud
• Feature/Setting: Automate event confirmation and reminder sends using Journey Builder and triggered Sends API (`/messageDefinitionSends`).
3.7. Microsoft Power Automate
• Feature/Setting: Automator flows (Templates: Send Email Reminder) connecting Eventbrite triggers to multi-channel notifications.
3.8. Google Calendar API
• Feature/Setting: Automates event invites/reminders added as calendar events, pushing notifications using `/events/insert` endpoint.
3.9. Eventbrite
• Feature/Setting: Automated confirmation via event updated webhooks and API triggers to external notification tools.
3.10. Zoom
• Feature/Setting: Automates registration confirmations for webinars/virtual events using Meeting Registration Webhook and automated email reminders.
3.11. Calendly
• Feature/Setting: Automation triggers on new booking; send confirmation/reminder via Email/SMS using webhook payload.
3.12. Pabbly Connect
• Feature/Setting: Automates multi-channel actions mapping event platform triggers to reminder/pre-event flows.
3.13. Intercom
• Feature/Setting: Automated messaging for confirmation/reminder through campaign setup or Message API.
3.14. Slack
• Feature/Setting: Send automated channel, DM reminders using Slack Bot API when attendee registers.
3.15. WhatsApp Business API
• Feature/Setting: Automates confirmation and reminder message dispatch on attendee number using `/messages` endpoint on registration.
3.16. Airtable
• Feature/Setting: Automated notifications using Airtable automations on record creation/update in event attendee base.
3.17. Zoho CRM
• Feature/Setting: Automation Blueprints to initiate confirmation/reminder email flows from attendee module updates.
3.18. Shopify
• Feature/Setting: Automates confirmation/reminder emails/SMS when events sold as products trigger order events.
3.19. Typeform
• Feature/Setting: Automates confirmation via Thank You screens or APIs upon form submission for ticket requests.
3.20. Zapier
• Feature/Setting: Automator workflows connect ticket system triggers to multi-channel reminders using automated Zaps.
3.21. Brevo (ex-Sendinblue)
• Feature/Setting: Automatically send transactional messages on registration using Automation > Transactional Emails API.
Benefits
4.2. Eliminates manual messaging, automating confirmations, and reminders with zero operational lag.
4.3. Automatable workflows improve staff efficiency and attendee satisfaction by ensuring timely, relevant communication.
4.4. Automation centralizes audit trails of all outreach, reducing compliance risks.
4.5. Enables scalable handling of large event volumes without increasing human resource costs.
4.6. Automating ensures consistent messaging across all channels and events, supporting the arena's brand reputation.