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Integration of ticket sales data with performer royalty calculations

Purpose

1.1. Automate integration of ticket sales data across all ticketing channels with performer royalty calculation workflows.
1.2. Automating export of sales from ticketing platforms for streamlined, rule-based calculation of royalties due per performer.
1.3. Automate data cleaning, validation, and mapping for accurate, up-to-date royalty disbursement based on event attendance, ticket pricing, discounts, and contractual agreements.
1.4. Automated notification to finance and HR teams when royalties are ready for processing/review/sign-off.

Trigger Conditions

2.1. New ticket sale transaction recorded on ticketing platform.
2.2. Scheduled end-of-event or daily ticket sales export.
2.3. Update or amendment to performer contract/royalty rules in database.
2.4. Monthly/weekly reconciliation or payout reporting schedules.
2.5. Manual override to initiate royalty recalculation for corrections or adjustments.

Platform Variants

3.1. Eventbrite
• Feature/Setting: Webhooks for new ticket sales; export API endpoint `/sales/report/`; automated triggers configured for sales updates.
3.2. Ticketmaster
• Feature/Setting: Partner API, sales report endpoint `/reports/tickets`; automate scheduled pulls and event filters for data automation.
3.3. Brown Paper Tickets
• Feature/Setting: Automated FTP drops, or API export endpoint `/sales/`; automating collection of all event financial data.
3.4. Universe
• Feature/Setting: REST API `/events/{event_id}/orders`; automated order data extraction on sales completion.
3.5. Tessitura
• Feature/Setting: REST API `/TXN/sales`; automation via scheduled API polling or webhook callback.
3.6. Shopify
• Feature/Setting: ‘Order Created’ webhook; REST Admin API `/orders`; automate sync when ticket products sold.
3.7. WooCommerce
• Feature/Setting: WooCommerce REST API `/orders`; automated order data integration on ticket sale.
3.8. Salesforce
• Feature/Setting: Ticketing custom objects; automate sales/contract workflow via Process Builder or Flow API.
3.9. QuickBooks
• Feature/Setting: Transactions API `/v3/company/{companyId}/salesreceipt`; automating ticket revenue sync for royalty calculations.
3.10. Xero
• Feature/Setting: Invoices endpoint `/api.xro/2.0/Invoices`; automate invoice and payment sync for payout automation.
3.11. Google Sheets
• Feature/Setting: Sheets API `/spreadsheets.values.append`; automating sales log by appending ticket transaction data.
3.12. Microsoft Excel Online
• Feature/Setting: Graph API `/workbook/worksheets/{id}/tables/{id}/rows/add`; automated reporting integration.
3.13. Slack
• Feature/Setting: Incoming Webhook for finance/HR alert on automated royalty calculation completion.
3.14. Twilio
• Feature/Setting: Programmable SMS API `/Messages`; automate royalty payout SMS confirmation to performers.
3.15. Dropbox
• Feature/Setting: File API `/upload`; automating CSV/PDF report delivery to finance shared folders.
3.16. Google Drive
• Feature/Setting: Drive API `/files`; automate upload/storage of royalty reports.
3.17. SFTP
• Feature/Setting: Scheduled secure file transfer; automate delivery of sales or royalty spreadsheets to accounts team.
3.18. DocuSign
• Feature/Setting: eSignature API `/envelopes`; automate routing of payout documents/acknowledgements to performers.
3.19. HubSpot
• Feature/Setting: Workflows API; automates notification and status updates on royalty payment.
3.20. Zapier
• Feature/Setting: Automator tier; automate cross-platform data transfer and triggers (e.g., ticket sales to accounting).
3.21. Oracle NetSuite
• Feature/Setting: SuiteTalk API `/record/v1/salesOrder`; automate sync of ticket sales into ERP for automated royalty computation.
3.22. PayPal
• Feature/Setting: Payouts API `/v1/payments/payouts`; automating batch royalty payment disbursement to performers.

Benefits

4.1. Automates multi-source reconciliation, reducing manual data entry errors and eliminating duplicate effort.
4.2. Ensures automated, timely and transparent performer royalty calculations for every event.
4.3. Accelerates payout cycles and audit readiness through systematized, documentable automation.
4.4. Automates notifications and escalations improving finance and HR workflow visibility.
4.5. Achieves full audit trail and compliance with automated logs and digital approvals for all calculations and payouts.

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