Ticketing & Reservation ManagementPurpose
1.2. Automates collection, validation, payment processing, e-ticket issuance, guest list updates, and attendee communications, reducing errors and supporting real-time capacity management.
1.3. Automation centralizes customer journey from selection to check-in, including fraud checks and revenue tracking.
1.4. Automator enhances integration across platforms and manages automatable cycle for refunds, cancellations, and upsell opportunities.
Trigger Conditions
2.2. Scheduled ticket release or flash sale automates immediate availability.
2.3. Payment confirmation automatically starts fulfillment workflow.
2.4. Automated waiting list activation when tickets sell out.
2.5. Automator monitors event cancellation or postponement triggers refund automaton.
Platform Variants
• Feature: Webhook API – automates ticket bookings, attendee sync, and sends automated confirmations.
3.2. Ticketmaster
• Feature: Partner API – automated inventory updates and automated issuance of digital tickets.
3.3. Brown Paper Tickets
• Feature: Automated Notifications – configure to directly automate sales confirmations and receipts.
3.4. Shopify
• Feature: Order Webhooks – initiate automated order, fulfillment, and ticket delivery logic.
3.5. PayPal
• Function: Instant Payment Notification (IPN) – automates ticket confirmations post-payment.
3.6. Stripe
• API: Checkout Session Completed – automates ticket sending upon payment confirmation.
3.7. Square
• API: Payment Webhook – triggers automator to dispatch e-tickets automatically.
3.8. WooCommerce
• Feature: Order Status Change Hook – automates issuance of digital or PDF tickets.
3.9. Mailchimp
• API: Automations Trigger – configures automated post-purchase emails and event reminders.
3.10. Google Calendar
• API: Calendar Events Insert – automates attendee calendar invitations.
3.11. Zoom
• API: Meeting Registrant Created Event – automates virtual ticket automation for online shows.
3.12. Salesforce
• API: Opportunity Workflow – automates CRM updates for sales and guest management.
3.13. Quickbooks
• API: Sales Receipt Create – automates accounting entries for each ticket sale.
3.14. Slack
• Feature: Incoming Webhooks – automates team notifications on new ticket sales.
3.15. Zendesk
• API: Ticket Create – automates customer support tickets for purchase issues.
3.16. Twilio SMS
• API: Send SMS – automate SMS confirmations and show reminders.
3.17. SendGrid
• API: Send Automated Email – automates delivery of digital tickets and receipts.
3.18. Google Sheets
• API: Append Row – automates sales logs and attendee lists.
3.19. Airtable
• Feature: Records API – automates updating and syncing of event registration data.
3.20. HubSpot
• Feature: Workflow Automation – automates campaigns targeting ticket buyers and segmented follow-ups.
3.21. Zapier
• Feature: Multi-step Automation – interlinks multiple action steps across sales and communication platforms.
3.22. Calendly
• API: Scheduled Event Created – automates guest notifications and internal schedule updates.
3.23. Google Forms
• API: On Submit Event – automates integration for ticket requests and buyer data.
3.24. ActiveCampaign
• API: Automation Trigger – automates drip emails for upselling, reminders, and feedback.
Benefits
4.2. Automating seat allocation and confirmations ensures optimal theatre occupancy.
4.3. Automator reduces support overhead by resolving common queries automatedly.
4.4. Automation increases revenue through smart cross-sell and upsell campaigns.
4.5. Automates compliance and reporting for auditing and financial tracking.
4.6. Guest experience is enhanced by prompt automated responses and communication.
4.7. Automatable processes allow scalable ticketing for shows of any size without extra staff.
4.8. End-to-end automation supports real-time metrics and event analytics.