Automated online ticket sales and delivery

Purpose

1. Automate the complete workflow for online aquarium ticket sales, confirmations, timed entry allocation, digital tickets, and post-sale follow-ups; minimize manual intervention, prevent double-booking, streamline visitor experience from purchase to entry, connect sales with POS/CRM, and synchronize inventory, while enabling marketing, analytics, and secure payment compliance.

Trigger Conditions

1. Online customer initiates purchase

2. Payment is processed successfully

3. Inventory status changes (ticket types/slots availability)

4. Specified calendar/event threshold reached

5. Third-party marketplace or travel agent completes a transaction

Platform Variants

1. Stripe

• Feature/Setting: Payment API Webhook; configure Checkout Session Completed as trigger; fetch transaction ID and ticket type.
  

2. Square

• Feature/Setting: Orders API event notifications; set to trigger when new order for ticket SKUs is created.
  

3. PayPal

• Feature/Setting: Instant Payment Notification (IPN); configure to send data on completed payments and extract purchaser details.
  

4. Eventbrite

• Feature/Setting: Event Order Webhook; enable for new order creation; parse event and ticket data for internal sync.
  

5. Shopify

• Feature/Setting: Orders/Create Webhook; map SKU to aquarium ticket, schedule ticket delivery workflow.
  

6. WooCommerce

• Feature/Setting: Order Completed Webhook; retrieve product details, assign and send digital ticket.
  

7. FareHarbor

• Feature/Setting: Bookings API; setup webhook for new reservation reception and automate ticket email delivery.
  

8. Rezdy

• Feature/Setting: Booking Notification Webhook; auto-trigger workflow on new booking; pass customer info to ticket generator.
  

9. TicketTailor

• Feature/Setting: Webhook callbacks for Ticket Sold events; extract purchaser info for ticket issuance.
  

10. Sabre

• Feature/Setting: OTA_TicketIssueRQ API; configure to trigger ticket email upon booking; integrate ticket format.
  

11. Twilio SMS

• Feature/Setting: Programmable Messaging API; auto-send mobile ticket QR code using templated message.
  

12. SendGrid

• Feature/Setting: Transactional Email API; schedule ticket delivery email with personalized content.
  

13. Mailgun

• Feature/Setting: Messages API; send confirmation and e-tickets as PDF attachments.
  

14. Outlook 365

• Feature/Setting: SendMail Graph API; dispatch tickets via branded institutional mailbox.
  

15. Google Calendar

• Feature/Setting: Calendar API event creation to register visitor entry time; auto-send notification.
  

16. Salesforce

• Feature/Setting: Create Record API for lead/contact after ticket purchase; trigger follow-up task.
  

17. HubSpot

• Feature/Setting: Contacts API update; log new customer, launch workflow for feedback survey.
  

18. Zoho CRM

• Feature/Setting: Deal Creation API; tag ticket sale as revenue, auto-assign marketing drip.
  

19. QuickBooks Online

• Feature/Setting: SalesReceipt API; post ticket sales data for accounting sync.
  

20. Power BI

• Feature/Setting: Streaming dataset API; push ticket sale data for real-time analytics dashboards.
  

21. Google Analytics

• Feature/Setting: Measurement Protocol; send ticket purchase as custom event to track sales/ROI.
  

22. DocuSign

• Feature/Setting: Envelope creation API; trigger digital liability waiver for groups/field trips.
  

Benefits

1. Seamless, 24/7 ticket purchasing and instant delivery with zero manual step

2. Prevents overbooking and ensures compliance with guest limits

3. Consolidates all ticketing data in CRM, finance, and marketing stacks

4. Maximizes upsell, cross-sell, and feedback opportunities post-visit

5. Provides robust analytics, automates reporting, and supports future demand forecasting