Ticketing & ReservationsPurpose
1.2. Streamline communication by distributing discount codes to group leaders via chosen channels and updating booking status in real time.
1.3. Prevent code misuse by validating usage limits, booking details, and cross-checking redeemed tickets.
1.4. Sync all booking data with CRM, ticketing, and analytics platforms for unified reporting and further automation.
Trigger Conditions
2.2. Receipt of inbound email or call with group booking intent.
2.3. API/webhook triggers from third-party OTAs or B2B booking feeds.
2.4. Manual flag set by a staff member in ticketing backend.
Platform Variants
3.1. Salesforce
• Feature/Setting: Use Process Builder trigger on custom group booking object; configure outbound message for code generation API.
3.2. HubSpot
• Feature/Setting: Workflow automation on form submission; call custom API to create and send discount code.
3.3. Zoho CRM
• Feature/Setting: Blueprint triggered by Stage = Group Booking; invoke Deluge script to assign and email code.
3.4. Eventbrite
• Feature/Setting: Webhook on group booking order; auto-generate promo codes via “Create Discount” API.
3.5. WooCommerce
• Feature/Setting: “Group Bookings” plugin with webhook event, trigger coupon generation using REST API.
3.6. Shopify
• Feature/Setting: Script Editor or API triggered when ‘group_booking’ tag is added, Discount Codes API for code creation.
3.7. Ticketmaster
• Feature/Setting: Partner API, “create group order” endpoint; call “create discount code” method for group leader.
3.8. FareHarbor
• Feature/Setting: Webhook on group reservation creation; attach custom discount via API.
3.9. Mailchimp
• Feature/Setting: Automated email workflow triggered from group booking event, merge discount code into email.
3.10. Google Sheets
• Feature/Setting: App Script or Zapier trigger on row insert, auto-generate and email code using Gmail API.
3.11. Microsoft Power Automate
• Feature/Setting: Trigger flow from SharePoint group booking list; call HTTP connector to code generation service.
3.12. Slack
• Feature/Setting: Bot auto-DMs group leader upon booking with unique code using Slack API.
3.13. Twilio SMS
• Feature/Setting: SMS sent to group leader via Programmable Messaging API after code creation.
3.14. SendGrid
• Feature/Setting: Transactional templated email containing code triggered by booking workflow.
3.15. Trello
• Feature/Setting: Butler rule on “Group Bookings” list moves card, triggers webhook to code generator.
3.16. Asana
• Feature/Setting: Task custom field “Group Booking”; custom webhook invokes external code creation.
3.17. Airtable
• Feature/Setting: Automation when “Booking Type” is ‘Group’, calls script block for discount code logic.
3.18. Zendesk
• Feature/Setting: Trigger on ticket type = “Group Booking”, runs app action to call REST API for code.
3.19. Monday.com
• Feature/Setting: Automation on item creation in Group Booking board; calls custom API for code.
3.20. Segment
• Feature/Setting: Event “GroupBookingSubmitted” triggers destination function to generate/send code.
3.21. Intercom
• Feature/Setting: Custom bot triggers when booking type is group; inserts code in chat via API.
3.22. ActiveCampaign
• Feature/Setting: Automation via form submission; webhook step for real-time code assignment.
3.23. Freshdesk
• Feature/Setting: Observer rule on ticket tags, triggers integration for code generation.
3.24. Pipedrive
• Feature/Setting: Workflow automation or custom activity for group booking triggers external code generation API.
3.25. Calendly
• Feature/Setting: Group Meeting booking triggers webhook for code creation and follow-up.
Benefits
4.2. Provides real-time responsiveness for guest group management and communication.
4.3. Ensures single-use, secure discount codes with clear redemption tracking.
4.4. Seamless integration with ticketing, CRM, and marketing stack enables full-cycle guest engagement.
4.5. Improves group visitor satisfaction and boosts conversion for large bookings.