Travel and Ticketing OperationsPurpose
1.2. Enable agencies to instantly retrieve, update, and synchronize flight details, reducing manual handling, errors, and latency.
1.3. Ensure comprehensive compliance across sales channels for refund, reissue, and cancellation workflows.
1.4. Aggregate multi-GDS content for customizable travel product offerings.
1.5. Facilitate audit trails, client notifications, and consistent data hygiene for airline partnerships.
Trigger Conditions
2.2. Scheduled fare and seat availability sync intervals are reached.
2.3. GDS push notifications for flight schedule or pricing changes.
2.4. Client requests modifications requiring GDS interaction.
2.5. Agency agent actions (manual override, bulk ticketing, etc.).
Platform Variants
• API: SOAP/REST APIs for AirShop, AirBook, and AirTicket (configure: endpoint URL, agency PCC, authentication tokens).
3.2. Amadeus
• Feature: Self-Service APIs—Flight Offers Search, Flight Create Orders (set API credentials, agency IATA, request payload templates).
3.3. Travelport
• API: Universal API—Air Service, GDS Ticketing (configure API key, agency credentials, endpoint selection).
3.4. Galileo
• API: Galileo Web Services—PNR Add, PNR Retrieve, Ticket Issue (setup: access codes, branch office ID).
3.5. Worldspan
• API: Worldspan XML Select—BookAir, SellSegment, IssueTicket (integration: API user, security tokens).
3.6. Apollo
• API: Web Services—PNR Create, TicketAutomaticIssue (endpoint config, API key input).
3.7. KIU System
• API: OpenAPI (Swagger)—PNR, Booking, TicketFlow (access setup, environment selection).
3.8. SITA
• Feature: ATI API—Book, Update, Cancel (token setup, endpoint definition).
3.9. Mystifly
• API: MyFareBox—Airline Ticketing (configure: Partner ID, secret, endpoints).
3.10. Farelogix
• API: SPRK—Booking, Shopping, Ticketing APIs (setup: commercial agreement ID, credentials).
3.11. Duffel
• API: Flights API—Offer Search, Create Order, Issue Order (key generation, webhooks for updates).
3.12. Travelfusion
• API: Direct Connect API—Fare Search, Booking, Ticketing (username, password, endpoint URL).
3.13. Navitaire
• Feature: New Skies API—Reservation Management, Ticketing (integration account, API token).
3.14. TripStack
• API: Air Travel API—Search, Book, Issue (API token, response mapping).
3.15. AirGateway
• Feature: NDC API—Flight Search, AirOrderCreate, OrderChange, OrderCancel (API key, agency setup).
3.16. Kayak for Business
• Feature: Travel APIs—Bookings, Cancellations (API credential setup, event triggers).
3.17. Skyscanner Business
• API: Live Pricing, Booking API (setup: affiliate ID, API key, webhook endpoint registration).
3.18. Kiwi.com Partners
• API: Booking API, Manage Booking (platform key, secret, callback URLs).
3.19. AerTicket
• API: AerTicket Booking, Ticketing (integration access, B2B agreement number).
3.20. PaxPort
• Feature: PaxCache API—Bookings Sync, Ticket Issue (API client ID, encrypted channel).
3.21. Otrams
• API: CRS API—BookingSync, Inventory Pull (API credentials, interval scheduling).
3.22. TBO Holidays
• API: Flight Booking API—InitBooking, TicketResult (setup: agent ID, product code).
Benefits
4.2. Reduced manual intervention and error rates for booking amendments and ticketing.
4.3. Centralized management of multi-GDS operations in one automation framework.
4.4. Enhanced client experience via instant booking, notifications, and status updates.
4.5. Improved compliance, transparency in transactions, and data consistency across systems.
4.6. Efficiencies in reporting, reconciliation, and billing.
4.7. Capability to rapidly onboard new airline feeds and expand service portfolio.
4.8. Auditable automation logs for regulatory and quality control.
4.9. Price competitiveness via dynamic fare updates.
4.10. Elevated agent productivity and cost savings.