Travel and Ticketing OperationsPurpose
1.2. Centralize supplier data synchronization (flights, fares, reservations, cancellations) to maintain operational accuracy and eliminate manual entry.
1.3. Reduce human error, speed up ticketing, manage booking changes, refunds, and automate reconciliation with supplier records for compliance and reporting.
Trigger Conditions
2.2. Client initiates booking or reservation request via agency’s system.
2.3. Change or cancellation notification received from airline supplier API.
2.4. Scheduled daily or hourly sync for full data consistency.
2.5. Reconciliation process initiated at defined intervals or by error/exception event.
Platform Variants
• Feature/Setting: Self-Service APIs (Flight Offers, Booking, Order Management); configure REST API endpoints for authentication and event polling.
3.2. Sabre APIs
• Feature/Setting: RESTful Shopping and Booking APIs; set client ID/secret, define webhook for status changes.
3.3. Travelport Universal API
• Feature/Setting: Air Content and Reservation Management endpoints; generate session token, set up async notifications.
3.4. Galileo Web Services
• Feature/Setting: Air Availability API; connect using WSDL URL and credential mapping.
3.5. Navitaire New Skies
• Feature/Setting: Reservation and Schedule APIs; configure OAuth2 token retrieval and flight segment sync.
3.6. Mystifly API
• Feature/Setting: OnePoint Airfare Distribution; configure API keys and webhook for dynamic fare updates.
3.7. Duffel API
• Feature/Setting: Offer Requests/Bookings endpoints; set up access token, webhook for booking updates.
3.8. TBO Holidays API
• Feature/Setting: Flight_v3 APIs; implement XML/JSON request templates for search and booking.
3.9. Kiwi.com Tequila API
• Feature/Setting: Search, Bookings endpoints; set up API key, webhook for ticket issuance.
3.10. Travelfusion API
• Feature/Setting: Airlines Direct Connect interface; input agency credentials and polling intervals.
3.11. Farelogix FLX Platform
• Feature/Setting: NDC Offer/Order APIs; configure endpoint URLs, define schema mapping.
3.12. SITA Horizon API
• Feature/Setting: Reservation and Ticketing modules; input OAuth credentials, map PNR fields.
3.13. IATA NDC Sandbox
• Feature/Setting: AirShopping and OrderCreate endpoints; set up sandbox credentials and test triggers.
3.14. Microsoft Power Automate
• Feature/Setting: HTTP Webhook/Custom Connector; input supplier API endpoints for bidirectional sync.
3.15. Zapier
• Feature/Setting: Webhooks by Zapier; configure trigger/catch hooks, and JSON field mapping for supplier events.
3.16. MuleSoft Anypoint Platform
• Feature/Setting: API Designer/Connector Configuration; map out supplier endpoints and transformation rules.
3.17. Workato
• Feature/Setting: HTTP Connector; define supplier API endpoint, monitor trigger events, map data fields.
3.18. Postman Monitors
• Feature/Setting: Automated Monitoring for API calls; schedule collection runs and set up failure alerts.
3.19. AWS Lambda
• Feature/Setting: Scheduled Lambda Function; pull from supplier APIs and push to internal platform.
3.20. Google Cloud Functions
• Feature/Setting: Pub/Sub trigger and HTTP triggers for syncing; configure deployment for flight data updates.
3.21. WSO2 API Manager
• Feature/Setting: API Proxy/Integration Flow; register airline supplier APIs, set up transformation and throttling.
Benefits
4.2. Reduces processing time and operational costs by eliminating manual data handling.
4.3. Ensures seamless compliance, reporting, and reconciliation with supplier standards.
4.4. Improves customer experience with faster booking responses and accurate PNR/trip status.
4.5. Scales easily to integrate additional supplier APIs as the business grows.