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HomeDigital document collection and verificationClient Onboarding & ManagementDigital document collection and verification

Digital document collection and verification

**Purpose**

1. Automate secure collection, submission, tracking, and verification of client-supplied financial documents during onboarding.

2. Reduce manual handling and errors, enforce compliance, speed up onboarding, and centralize document intake for audit readiness.

3. Ensure documents meet format, completeness, and authenticity criteria for KYC/AML and statutory requirements.


**Trigger Conditions**

1. Addition of new client in CRM or onboarding system.

2. Submission of online intake form by client.

3. Expiry or missing status of required client documents.

4. Scheduled compliance review cycles.

5. Receipt of external notification from referrer, partner API, or intake queue.


**Platform Variants**

1. Dropbox

  • Feature: File Request API – Send auto-generated links for clients to upload documents; poll file arrival.
  • Sample: Use /file_requests/create for link, /files/list_folder to detect upload.

2. DocuSign

  • Feature: eSignature API – Request upload & signature of docs, verify completion status.
  • Sample: Envelope creation via /v2.1/accounts/{accountId}/envelopes.

3. Box

  • Feature: File Upload and Webhooks – Request docs, receive uploads, trigger verification on file add.
  • Sample: /files/content (upload), /webhooks (monitor).

4. SharePoint

  • Feature: Document Library API – Generate folders, monitor file arrival, validate permissions.
  • Sample: Sites/{siteId}/drive/items (upload folder), /delta (change tracking).

5. Google Drive

  • Feature: Drive API – Create client folder, request upload, check file types.
  • Sample: /files.create (folder), /files.list (verify content).

6. OneDrive

  • Feature: File Upload and Scanner – Create request link, scan compliance for file names/types.
  • Sample: /drive/root/children/{itemId}/content (upload, check).

7. Adobe Sign

  • Feature: Agreement Creation API – Route document upload with sign/verify steps.
  • Sample: POST /agreements (request + validate).

8. Pandadoc

  • Feature: Document Request API – Start workflow for client doc submission, validate status.
  • Sample: POST /documents, check /documents/{id}/status.

9. Slack

  • Feature: File Upload and App Workflow – DM client with request, parse attachment replies.
  • Sample: files.upload, conversations.history.

10. Microsoft Teams

  • Feature: Automated Message with Upload Link – Request upload, monitor attachment in channel.
  • Sample: /me/sendMail (with link), webhook monitor.

11. Zapier Platform

  • Feature: File Trigger & Filter – Poll drives/email for new docs, route for verification.
  • Sample: “New File in Folder” trigger, filter actions.

12. HubSpot

  • Feature: Custom Properties & Workflow – Trigger doc request/use forms, check upload property.
  • Sample: workflow enrollment + custom property “Doc Received” updated.

13. Salesforce

  • Feature: Files Connect & Process Builder – Auto-generate doc request, trigger upon file upload.
  • Sample: Files object monitoring + process automation rule.

14. Formstack

  • Feature: File Upload Field in Forms – Request/collect files, route via submission webhook.
  • Sample: Use file upload element, webhook for new submission.

15. Typeform

  • Feature: File Upload – Form-based collection, webhook on completion for verification.
  • Sample: Add file upload block, use webhooks/response API.

16. Jotform

  • Feature: Upload Field with Validator – Collect docs, auto-check type/format, notify staff.
  • Sample: File Upload element settings, enable validator, setup notification.

17. HelloSign

  • Feature: Signature Request API – Request signed docus, monitor via event callback.
  • Sample: /signature_request/send, /event_notification.

18. SFTP Server

  • Feature: Secure Upload Path & Monitoring – Allocate client folder, watch for arrival, process verification.
  • Sample: Set folder, script periodic check.

19. AWS S3

  • Feature: Pre-signed URL Generation & Lambda – Send upload links, Lambda on object create for verification.
  • Sample: s3:PutObject, Lambda “ObjectCreated” event.

20. Plaid

  • Feature: Document Verification API – For financial statements, parse data fields, cross-reference validity.
  • Sample: /identity/get for extraction, match versus records.

21. SignNow

  • Feature: Document Group Invite API – Initiate doc upload/sign/group verification flow.
  • Sample: POST /document-groups.

**Benefits**

1. Eliminates delays and lost documents via automated reminders and confirmations.

2. Enhances compliance with auditable, centralized logs and real-time status checks.

3. Provides secure, organized intake reducing risk of data exposure.

4. Improves client experience with self-serve and multi-channel document upload.

5. Frees staff time for high-value work by reducing repetition and admin tasks.

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