Password reset and credential delivery

Purpose

1.1. Automate password reset and secure credential delivery for corporate users to reduce IT workload and increase security.
1.2. Automates user verification, credential regeneration, and multi-channel credential dispatch.
1.3. Automates compliance logging and incident response for credential-related events.
1.4. Enable rapid, consistent, and secure access restoration for employees in Office and Commercial environments.

Trigger Conditions

2.1. User submits password reset request via corporate portal or service desk.
2.2. Security event flagged for forced credential update.
2.3. Automated routine (e.g., periodic resets or after onboarding/offboarding).
2.4. API call from HR or IT system for bulk automation of credential resets.

Platform Variants

3.1. Microsoft Graph API
• Feature/Setting: `/users/{id}/resetPassword`—automates password resets for Azure AD users.
3.2. Okta API
• Feature/Setting: `/api/v1/users/{userId}/credentials/forgot_password`—automating user password recovery.
3.3. Google Admin SDK
• Feature/Setting: `users.update(userKey, password)`—automates password updates in Google Workspace.
3.4. ServiceNow
• Feature/Setting: Automated workflow for password reset request fulfillment and notification.
3.5. Freshservice
• Feature/Setting: Orchestration app automates password resets in Active Directory or third-party.
3.6. Active Directory (LDAP API)
• Feature/Setting: `Set-ADAccountPassword`—automated password change scripting.
3.7. AWS IAM
• Feature/Setting: `UpdateLoginProfile`—automates resetting AWS Management Console credentials.
3.8. Duo Security API
• Feature/Setting: Admin API automates credential resets and multi-factor re-enrollment.
3.9. JumpCloud
• Feature/Setting: `/systemusers/{id}/password` API automates remote user password change.
3.10. Slack API
• Feature/Setting: `chat.postMessage`—automatedly deliver credential reset notifications through Slack channels.
3.11. Twilio SMS
• Feature/Setting: `Messages API`—automate one-time password (OTP) or credential delivery via SMS.
3.12. SendGrid
• Feature/Setting: `Mail Send API`—automates password reset emails to end users.
3.13. Mailgun
• Feature/Setting: `messages/send`—automated email delivery for temporary credentials.
3.14. Zendesk
• Feature/Setting: Trigger automation to send password reset links via support ticket.
3.15. Salesforce
• Feature/Setting: Identity API automation to trigger, reset, and notify user credentials.
3.16. Keeper Security
• Feature/Setting: Enterprise API automates provisioning and credentials sharing/reset.
3.17. LastPass
• Feature/Setting: Admin Console automation resets and delivers shared credential vault access.
3.18. OneLogin API
• Feature/Setting: `/api/1/users/{id}/set_password`—automates password changes for users.
3.19. Jira Service Management
• Feature/Setting: Automation rules to trigger IT password reset tasks.
3.20. Workday
• Feature/Setting: Integration automation to handle employee credential resets on lifecycle events.

Benefits

4.1. Automates security by enforcing password policies and record-keeping.
4.2. Automator reduces IT support burden for routine password resets.
4.3. Automatable delivery through multiple channels increases flexibility and speed.
4.4. Automated logging ensures compliance and easier audits.
4.5. Automating reduces human error and accelerates incident mitigation.
4.6. Automatedly restores employee access, minimizing downtime and productivity losses.
4.7. Automation centralizes audit trails, essential for corporate IT & Security in commercial office settings.