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Custom request documentation saving and tracking

Purpose

1.1. To automate custom request documentation saving and tracking for tailors, ensuring all incoming unique garment design or alteration requests, customer measurements, order specs, and supporting files are securely and systematically stored and tracked from reception through fulfillment.
1.2. Automate intake, classification, storage, version tracking, notification, retrieval, and audit for all project-related documents.
1.3. Automating status updates, digital signatures, attachments, customer comms, and progress logging within order/project management workflows.

Trigger Conditions

2.1. New custom request submitted via website form, email inbox, or chat platform.
2.2. Client uploads files/images or revisions to an order portal.
2.3. Staff manually enters new order into CRM/POS or receives a new WhatsApp/SMS inquiry.
2.4. Scheduled audits detect untracked or unsaved customer requests.

Platform Variants

3.1. Salesforce
• Feature/Setting: "Create Record API" — Automate case file generation and attach request docs under Orders.
3.2. Microsoft Power Automate (SharePoint)
• Feature/Setting: "Create Item" — Automates saving metadata, attachments, and revision timestamps to SharePoint lists.
3.3. Google Drive API
• Feature/Setting: "Files: insert" — Automator uploads and tags customer request files in project folders.
3.4. Dropbox
• Feature/Setting: "File Requests" — Automates file collection and route to specific folders using automated permissions.
3.5. Monday.com
• Feature/Setting: "Item Creation Automation" — Automates new project row with linked docs and request details.
3.6. Trello
• Feature/Setting: "Create Card" via API — Automates a card on board with attachment links and due dates.
3.7. Airtable
• Feature/Setting: "Records API" — Automates custom request entry with attached images and automated audit history.
3.8. Zoho CRM
• Feature/Setting: "Custom Module: Create Record" — Automate capturing request details and linking to customer profile.
3.9. HubSpot
• Feature/Setting: "Engagements API" — Automate new ticket, save request notes, files, and track progress via timeline.
3.10. Slack
• Feature/Setting: "Incoming Webhooks" — Automate message posting of new requests and file links for team review.
3.11. Twilio SMS
• Feature/Setting: "Webhook Trigger" — Automate incoming SMS parsing and automatedly saving content as a new project request.
3.12. Gmail API
• Feature/Setting: "Watch for Emails" — Automatically detect and save new requests/attachments into a tracking sheet.
3.13. Outlook 365
• Feature/Setting: "Mail Flow Rule & Graph API" — Automation for custom inquiries with file uploads to OneDrive/SharePoint.
3.14. Notion
• Feature/Setting: "Create Page API" — Automating customer request pages with all linked supporting documents.
3.15. Asana
• Feature/Setting: "Task Creation Webhook" — Automate converting form submissions into request tasks with attachments.
3.16. Smartsheet
• Feature/Setting: "Sheet Row Insert" — Automator adds new rows for requests, with document links and timeline.
3.17. Jotform
• Feature/Setting: "Form Submission Webhook" — Automatically save submitted order specs and files to document store.
3.18. DocuSign
• Feature/Setting: "Envelopes API" — Automate sending custom request forms for e-signature and tracking completion.
3.19. Box
• Feature/Setting: "Upload File & Metadata" — Automates saving and classifying files/documents within tailored project folders.
3.20. Zapier
• Feature/Setting: "Multi-step Zap" — Automatedly chains request capture, saving, notification, and CRM logging.
3.21. ClickUp
• Feature/Setting: "Create Task via API" — Automation for new job entry, docs, and request logs with assigned staff.

Benefits

4.1. Automates documentation capture, ensures nothing is lost or untracked.
4.2. Automated deduplication and revision tracking for compliance and quality control.
4.3. Accelerates workflow by automating order intake and instant notifications.
4.4. Enables automated, real-time progress updates and transparent status reporting to staff and clients.
4.5. Automates audit trails, reducing manual input errors and freeing up time for tailoring teams.
4.6. Supplies an automatable, scalable foundation for expanding tailoring project capacity with reliable request handling.
4.7. Improves customer experience via faster communication and automated status confirmations.

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