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Automated updates about pet’s stay and activities

Purpose

1.1. Automate real-time or scheduled updates about dog activity, feeding, wellness, playtime, and pick-up/drop-off via channels preferred by clients.
1.2. Automating transparency, building trust, and reducing manual client communication load for dog day care staff.
1.3. Enable automated photos/videos, incident alerts, progress, and behavioral notes to be delivered promptly and systematically.

Trigger Conditions

2.1. New status or event entry in pet care management software (check-in, feeding, medication, activity, nap).
2.2. Scheduled time intervals (periodic updates every 2–4 hours).
2.3. Incident reported via staff mobile app or web dashboard.
2.4. Pet checked in or checked out.
2.5. Manual staff input triggers update for selected clients.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate sending pet status via programmable SMS API; configure sender, message template, and trigger hook.
3.2. SendGrid
• Feature/Setting: Automate update emails using transactional email API; setup triggered templates for pet activities.
3.3. WhatsApp Business API
• Feature/Setting: Automate WhatsApp updates for activity, photos, and urgent notifications; template and recipient list configuration.
3.4. Slack
• Feature/Setting: Automator posts to dedicated client/staff Slack channels via Slack API; use scheduled or event-based triggers.
3.5. Microsoft Teams
• Feature/Setting: Send automated activity cards or messages to client contacts using Teams webhook APIs.
3.6. Facebook Messenger API
• Feature/Setting: Automate Messenger updates via message API and client opt-in connection; configure templates and media.
3.7. Mailchimp
• Feature/Setting: Integrate automatable campaigns for daily pet status digests using Mailchimp API and segment rules.
3.8. Google Chat
• Feature/Setting: Automated Google Chat bot delivers pet activity notices to clients in assigned rooms/chats.
3.9. Pushover
• Feature/Setting: Send automated push notifications to clients using Pushover API; customize by event and urgency.
3.10. Telegram Bot API
• Feature/Setting: Automate updates and photo shares via Telegram bot configured with pet activity triggers.
3.11. HubSpot
• Feature/Setting: Automate client communication workflow with HubSpot workflows and email API.
3.12. Salesforce
• Feature/Setting: Automate activity alerts through Salesforce Process Builder emailing or SMS triggers.
3.13. Zoho CRM
• Feature/Setting: Automate contact engagement using workflow automations for pet update communications.
3.14. ActiveCampaign
• Feature/Setting: Automate multichannel updates with automation builder for pet activities.
3.15. Intercom
• Feature/Setting: Automated in-app and email communications for pet care status, using messaging API triggers.
3.16. Freshdesk
• Feature/Setting: Automate ticket creation and status emails tied to pet events for deep client engagement.
3.17. Zendesk
• Feature/Setting: Automated notifications through triggers and macros for each pet care milestone.
3.18. Google Calendar API
• Feature/Setting: Automate scheduled update events as calendar invites or reminders for clients.
3.19. Apple Push Notification Service (APNs)
• Feature/Setting: Automated push notifications on iOS for real-time pet status and photo updates.
3.20. Firebase Cloud Messaging
• Feature/Setting: Automate push notifications to Android/iOS apps with update triggers and rich media payloads.
3.21. Webhooks
• Feature/Setting: Automate custom integrations to client web portals via configurable outgoing webhooks on pet event triggers.
3.22. Discord API
• Feature/Setting: Send automated, formatted updates in private client channels via Discord bots.

Benefits

4.1. Automates client engagement, reducing staff time spent on manual updates.
4.2. Automated transparency builds trust and client satisfaction.
4.3. Omnichannel automation lets clients pick the channel they prefer.
4.4. Automation reduces communication errors and time lags.
4.5. Automating repeat/custom updates ensures consistency and better documentation.
4.6. Automator workflows scale with business growth and rising client base.

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