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Real-time vehicle tracking and ETA notifications for customers

**Purpose**

1.1. Automate real-time vehicle tracking and ETA notifications, enhancing logistical transparency in wholesale dry ice supply.
1.2. Automates customer communication for dry ice deliveries, reducing manual coordination and increasing satisfaction.
1.3. Integrates vehicle tracking solutions with notification systems for on-the-fly status updates and ETA changes.
1.4. Enables automated route monitoring, alerting for delays, and dynamic notification based on actual vehicle movements.

**Trigger Conditions**

2.1. Automatedly triggers when a delivery vehicle departs the warehouse.
2.2. Initiates upon status change (e.g., entering geofenced areas, pickup completed, en route, arrival).
2.3. Automated notification upon ETA recalculation based on live tracking data.
2.4. Automates alert when unforeseen route delays or delivery exceptions occur.

**Platform Variants**

3.1. **Google Maps Platform**
• Feature/Setting: Directions API with Live ETA — automate route updates and automated ETA adjustments.
3.2. **Twilio SMS**
• Feature/Setting: Messaging API — automates sending delivery ETAs via SMS using programmable messaging webhooks.
3.3. **SendGrid**
• Feature/Setting: Transactional Email API — automate email ETA notifications and real-time updates to clients.
3.4. **AWS Lambda**
• Feature/Setting: Event-driven function — automates processing location updates and trigger notifications programmatically.
3.5. **Azure Logic Apps**
• Feature/Setting: Automated workflow for geofencing and trigger notification activities with "When HTTP request is received" action.
3.6. **Zapier**
• Feature/Setting: Triggers on location updates, automates multi-platform notifications (SMS, email, Slack).
3.7. **Slack**
• Feature/Setting: Incoming Webhooks — automate Slack channel posts upon automated vehicle status/ETA changes.
3.8. **Zoho Flow**
• Feature/Setting: Location event trigger automates customer notification emails/SMS on status change.
3.9. **Salesforce Flow**
• Feature/Setting: Automates custom workflow for delivery milestone tracking and notifications using Process Builder.
3.10. **IFTTT**
• Feature/Setting: Applet triggers from GPS updates to automate SMS or push notification.
3.11. **Microsoft Power Automate**
• Feature/Setting: Automated logic for receiving vehicle GPS data and sending Teams/email notifications.
3.12. **Route4Me**
• Feature/Setting: Tracking API — automate retrieval of vehicle location/ETA and automate customer alerts.
3.13. **TomTom Telematics**
• Feature/Setting: Webfleet API automates access to real-time location and automates notifications on anomaly detection.
3.14. **GPSWOX**
• Feature/Setting: Real-time Tracking API for automating data ingestion and notification automation.
3.15. **Fleet Complete**
• Feature/Setting: Fleetr API — automates vehicle movement tracking and customer notifications for delivery tracking.
3.16. **HubSpot Workflow**
• Feature/Setting: Automates real-time customer emails using webhook triggers from location API input.
3.17. **Firebase Cloud Messaging (FCM)**
• Feature/Setting: Automates push notification of ETAs to customer app based on location triggers.
3.18. **OneSignal**
• Feature/Setting: Automates mobile/email push notifications on ETA changes or route progress.
3.19. **Mailgun**
• Feature/Setting: Automates transactional delivery confirmation and ETA notifications via email API.
3.20. **RapidAPI**
• Feature/Setting: Aggregates and automates geographical location APIs, automator for orchestrated notification workflows.
3.21. **Geotab**
• Feature/Setting: MyGeotab API automates pulling vehicle statuses and automates customer-facing notifications.
3.22. **Tookan**
• Feature/Setting: Tracking API automates dispatch status changes and ETA notifications for customers.

**Benefits**

4.1. Automates and accelerates communication, dramatically improving customer experience.
4.2. Reduces manual intervention, automating operational efficiency in wholesale logistics.
4.3. Minimizes delivery uncertainty via automated, real-time ETA updates and exception alerts.
4.4. Enables scalable notification workflows, automating processes for large shipment volumes.
4.5. Increases loyalty and trust by automatedly providing accurate delivery tracking and proactive updates.

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