Patient Follow-up and Care ContinuityPurpose
1.2. Automating discharge summary sharing centralizes patient information flows, automatedly reducing delays and errors in care transitions.
1.3. Enables healthcare professionals to automate compliance with patient communication mandates, audits, and care coordination.
Trigger Conditions
2.2. Trigger by completion of discharge documentation by a clinician.
2.3. Automator activates when specific patient criteria (e.g., high-risk, elderly) are met.
2.4. Scheduled automation to run at certain times for batch summary sending.
Platform Variants
3.1. Twilio SMS
• Feature/Setting: Use Programmable Messaging API to automate SMS sharing of discharge summary link; configure webhook for EHR discharge event.
3.2. SendGrid
• Feature/Setting: Mail Send API automates secure email of summary to patient/family; configure templates with merge fields.
3.3. DocuSign
• Feature/Setting: eSignature REST API automates summary document upload and automated patient consent workflows.
3.4. Microsoft Power Automate
• Feature/Setting: Configure cloud flow linking EHR completion event to automated summary PDF emailing via Outlook.
3.5. Dropbox
• Feature/Setting: File Request and Sharing APIs automate secure uploading and sharing of discharge files to authorized providers.
3.6. Google Drive
• Feature/Setting: Drive API automates summary doc creation/sharing using permissions; automated emails via Gmail API.
3.7. Slack
• Feature/Setting: Incoming Webhooks automate posting discharge summary notifications in care team channels.
3.8. Salesforce Health Cloud
• Feature/Setting: Patient Event API automates discharge summary logging and automated task creation for follow-up.
3.9. Intercom
• Feature/Setting: Messages API automates sending post-discharge educational materials.
3.10. HubSpot
• Feature/Setting: Workflow automation triggers summary sharing emails and sets automated reminders.
3.11. AWS Lambda
• Feature/Setting: Automated serverless function processes and distributes discharge summaries to multiple platforms.
3.12. Zapier
• Feature/Setting: Create automations ("Zaps") to detect summary creation and trigger multi-channel automated sharing.
3.13. Asana
• Feature/Setting: Create task via API for care managers to confirm automated summary review with patient.
3.14. Box
• Feature/Setting: Upload/share APIs automate foldered summary distribution to cross-organizational providers.
3.15. Epic Systems
• Feature/Setting: App Orchard API for automated outgoing HL7 FHIR summary messaging to external clinicians.
3.16. Cerner
• Feature/Setting: Ignite APIs automate extraction of discharge summary and auto-notification to follow-up physicians.
3.17. Mailgun
• Feature/Setting: Messages API automates transactional delivery, tracking, and logging of emailed summaries.
3.18. OneDrive
• Feature/Setting: Graph API automates access/sharing permissions for patients’ discharge files.
3.19. Calendly
• Feature/Setting: Webhooks automate scheduling of follow-up appointments in summary delivery sequence.
3.20. Freshdesk
• Feature/Setting: Tickets API automates creation of patient queries or follow-up cases linked to summary delivery.
3.21. SFTP Servers
• Feature/Setting: Automation scripts upload summaries over SFTP to external provider directories.
3.22. WhatsApp Business API
• Feature/Setting: Send media/messages APIs automate secure summary notification to patient families.
Benefits
4.2. Automated error reduction by eliminating manual summary distribution.
4.3. Automates timely patient engagement and care team synchronization.
4.4. Automation enables audit trails and transparency in care transitions.
4.5. Automatedly empowers staff to focus on patient care instead of administrative tasks.
4.6. Automation supports multilingual, multi-channel communication for diverse patient groups.
4.7. Automatedly improves patient satisfaction by ensuring prompt information delivery.
4.8. Streamlines collaboration across providers, automating care network information flow.