Schedule confirmation reminders for attendees

Purpose

1.1. To automate the scheduling and delivery of confirmation reminders to attendees of trade shows, ensuring they are informed, encouraged, and their attendance is validated prior to the event.
1.2. Automates communication workflows, reduces manual follow-up, minimizes no-shows, and enables automated lead management for exhibitions and trade centres.
1.3. Enhances attendee experience through timely, consistent, and personalized automated reminders via multiple channels, improving event participation rates.
1.4. Streamlines lead capture flows by triggering automated post-registration communications, including directions, ticket details, and health/safety mandates.

Trigger Conditions

2.1. Automatedly triggers when attendee registration is submitted or confirmed in the event management system.
2.2. Time-based automation: exact interval (e.g., 7 days, 2 days, 24 hours before the event).
2.3. Data modification automation: trigger upon changes in attendee status (e.g., registered, updated, payment received).
2.4. Re-attempt logic: automate additional reminders if initial confirmations are not received (e.g., RSVP not marked).

Platform Variants

3.1. Twilio
• Feature/Setting: SMS API—automate SMS reminders; configure Message Trigger = Event Date minus X hours; example: POST /Messages with attendee mobile and custom message.
3.2. SendGrid
• Feature/Setting: Marketing Campaigns—automated bulk email reminders; configure Automation: Send trigger for Event RSVP; example: create new campaign, connect to attendee list.
3.3. Mailchimp
• Feature/Setting: Customer Journeys—automates reminder emails; set journey trigger: "Registers for List"; pre-built RSVP templates enabled.
3.4. HubSpot
• Feature/Setting: Workflow Automation—trigger reminder sequence using "Event Registration" as enrollment criteria; connect ticketing property.
3.5. Salesforce Marketing Cloud
• Feature/Setting: Journey Builder—automating multi-channel confirmation messages; configure Event Data trigger.
3.6. ActiveCampaign
• Feature/Setting: Automations—set automated email/SMS based on tags “Registered - Trade Show”.
3.7. Google Calendar API
• Feature/Setting: Automated invite creation; configure insert event with automatic reminder notifications.
3.8. Microsoft Outlook Graph API
• Feature/Setting: Automate sending calendar reminders; POST event to user’s calendar with "reminderMinutesBeforeStart".
3.9. Eventbrite
• Feature/Setting: Automated attendee messaging; set schedule reminders under Communication Tools.
3.10. Zapier
• Feature/Setting: Event automation workflows; automate trigger-action flows, e.g., “New Eventbrite attendee → Send Gmail reminder.”
3.11. Pipedrive
• Feature/Setting: Automated Activities; use automations to schedule calls or emails for lead confirmations.
3.12. Intercom
• Feature/Setting: Series automator—use automated message campaigns to remind and engage registrants.
3.13. Slack
• Feature/Setting: Scheduled reminders via Slackbot using “/remind" automation for team-related trade show tasks.
3.14. Zoom
• Feature/Setting: Meeting reminder emails—automate pre-event notifications via settings > Email Notification.
3.15. WhatsApp Business API
• Feature/Setting: Automatedly send message via Contact API; schedule notification by integrating with CRM.
3.16. Drip
• Feature/Setting: Automated Campaigns—use “start workflow when user subscribes” logic.
3.17. Aweber
• Feature/Setting: Automation Rules—send event reminder through campaign automation; schedule follow-ups.
3.18. ClickSend
• Feature/Setting: Automated SMS—use REST API with scheduling; configure automation set for action before event.
3.19. Brevo (formerly Sendinblue)
• Feature/Setting: Automation—trigger “Send Email/SMS” on registration event, with scheduled timing.
3.20. Calendly
• Feature/Setting: Automated reminders—set before/after event emails or SMS in event notifications settings.
3.21. Zoho CRM
• Feature/Setting: Workflow Rules—automates sending email/SMS reminders when event date is near.
3.22. Freshdesk
• Feature/Setting: Automated ticket reminders for event-attendance via scenario automations settings.
3.23. Monday.com
• Feature/Setting: Automated notifications—use automation templates for time-based reminders to leads/attendees.
3.24. Typeform
• Feature/Setting: Reminder Emails—automatically trigger customizable reminders to form respondents.
3.25. SMSGlobal
• Feature/Setting: Automated SMS scheduler—configure campaign and recipient group for specific event timelines.

Benefits

4.1. Reduces manual workload via automation engines for confirmation outreach.
4.2. Minimizes attendee no-shows by delivering timely automated reminders.
4.3. Provides multi-channel automation flexibility (email, SMS, push) to ensure coverage and redundancy.
4.4. Enhances attendee experience through consistent and professional automated communications.
4.5. Enables auto-sync between registration databases and messaging platforms for error-free automation.
4.6. Automates analytics on open rates and response to optimize future campaigns.
4.7. Supports scale for large trade shows with high attendee volumes via bulk automation features.
4.8. Automates compliance—tracks confirmation status for audit and reporting needs.
4.9. Increases conversion and engagement by automating follow-up flows post-confirmation.
4.10. Centralizes lead data and communications history in CRM through seamless automation integrations.