Automated notifications about community events

Purpose

1.1. Automatedly distribute critical updates and event notifications to residents and stakeholders of informal settlements.
1.2. Automate awareness of meetings, maintenance schedules, emergencies, social activities, and government engagements, improving real-time community support and collaboration.
1.3. Automate multilingual and multichannel delivery to reach diverse populations effectively, ensuring accessibility and timely dissemination across all device types.

Trigger Conditions

2.1. Event scheduled or edited in a community calendar (e.g., Google Calendar update triggers automation).
2.2. New announcement or alert posted by community leaders through CMS/portal.
2.3. Threshold detection (e.g., emergency alert system or weather API triggers automation during extreme conditions).
2.4. Manual trigger via admin console for urgent, unplanned events.
2.5. Time-based automation: recurring events or reminders according to preset intervals.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Use Twilio Programmable SMS API to automate mass text alerts; configure with messaging service SID and webhook for calendar updates.
3.2. SendGrid
• Feature/Setting: Automate transactional emails using SendGrid Mail Send API; configure API key and email templates for event notifications.
3.3. Slack
• Feature/Setting: Slack Incoming Webhooks or Slack Events API used for automated push of event details into community channels.
3.4. Microsoft Teams
• Feature/Setting: Use Microsoft Graph API or Teams Webhooks for automating event notifications into specific groups.
3.5. WhatsApp Business API
• Feature/Setting: Set automated WhatsApp messages via template messages for group event broadcasts.
3.6. Telegram Bot API
• Feature/Setting: Create Telegram bots; automate event push using sendMessage endpoint.
3.7. Facebook Messenger Platform
• Feature/Setting: Automate Messenger push notifications using Send API; configure for group segments.
3.8. Google Calendar API
• Feature/Setting: Configure Calendar push notifications and webhooks for automated event-based triggers.
3.9. Outlook 365 Calendar API
• Feature/Setting: Use automated push subscriptions to detect calendar events; trigger notifications across platforms.
3.10. Mailchimp
• Feature/Setting: Automate campaign or transactional sends using Mailchimp Transactional API (Mandrill).
3.11. OneSignal
• Feature/Setting: Configure automated push notifications for mobile/web apps using REST API.
3.12. Firebase Cloud Messaging (FCM)
• Feature/Setting: Automate multi-platform push notifications using FCM send endpoint.
3.13. Discord Webhook
• Feature/Setting: Set up channel webhooks for automated event announcements.
3.14. Zoho Cliq
• Feature/Setting: Use Cliq Webhooks or Bots API to automate posting of real-time updates.
3.15. Viber API
• Feature/Setting: Automate group messages via Viber events and broadcast API endpoints.
3.16. Pusher Beams
• Feature/Setting: Configure automated personalized push alerts via Publish API for mobile users.
3.17. SMSGlobal
• Feature/Setting: Automate outbound SMS for bulk or targeted alerts, using SMS Send REST endpoint.
3.18. Aircall
• Feature/Setting: Use Aircall Webhooks to automate voice notification for events (recorded voice calls).
3.19. HubSpot
• Feature/Setting: Use HubSpot Workflow Automation to trigger event-based outreach via email/SMS.
3.20. Intercom
• Feature/Setting: Automate in-app/event-based messages using Intercom API or outbound messages feature.
3.21. ActiveCampaign
• Feature/Setting: Automate multi-channel messaging via Event Tracking API and automation workflows.
3.22. Zendesk
• Feature/Setting: Use Zendesk Triggers and API for automating support-focused event notifications.

Benefits

4.1. Automates the distribution of key community information across all resident touchpoints.
4.2. Ensures real-time outreach and heightened awareness through automated, multi-channel alerts.
4.3. Automator-driven consistency reduces manual errors and communication delays.
4.4. Empowers admins with scalable, easy-to-modify automation flows for evolving needs.
4.5. Automates multilingual delivery for greater accessibility in diverse informal settlements.
4.6. Increases community engagement and participation through timely, actionable notifications.
4.7. Automation provides comprehensive reach with minimal resource investment.
4.8. Improves response in emergencies via automated, pre-configured workflows.
4.9. Automates audit trails of communications for reporting and transparency.
4.10. Standardizes messaging for compliance and governance in corporate-backed community projects.