Incident report submission to relevant authorities

Purpose

1.1. Automate the submission of incident reports from the Federal Agency for Technical Relief to relevant authorities, ensuring regulatory compliance, audit trails, and rapid response.
1.2. Automates collecting incident data, validating forms, compiling attachments, formatting according to regulatory standards, and distributing to predefined agencies automatically.
1.3. Enables automated incident escalation, notifies stakeholders, archives digital records, and tracks response checkpoints.

Trigger Conditions

2.1. Automatedly triggered upon incident detection, report form completion, or manual input from designated staff.
2.2. Scheduled automation based on incident category, urgency, or regulatory deadlines.
2.3. Automated notification from IoT sensors, surveillance systems, or integrated emergency management platforms.

Platform Variants

3.1. Microsoft Power Automate
• Action: "Create Item" in SharePoint for digital reports; automate with "Send an HTTP request" to government endpoint.
3.2. Zapier
• Action: "Webhooks by Zapier" for automated HTTP POST/PUT; “Gmail Send Email” for authority notification.
3.3. ServiceNow
• Function: Automated Incident Workflow; API endpoint: /api/now/table/incident.
3.4. Salesforce
• Feature: Salesforce Flow to automate Case creation and outbound message via Process Builder or Apex.
3.5. Twilio
• Feature: Twilio Programmable SMS – automated sends to authorities’ emergency numbers via API.
3.6. Slack
• Feature: Incoming Webhooks; automate posting reports to authority channels.
3.7. AWS Lambda
• Feature: Automate custom logic scripts to ingest, process, and dispatch incident data via AWS SNS or SES.
3.8. Google Cloud Functions
• Automates data transformation and report distribution using Pub/Sub or HTTP triggers.
3.9. Azure Logic Apps
• Feature: Automator to automate multi-step incidence data workflows; connectors for email/SFTP endpoints.
3.10. SendGrid
• API: v3 Mail Send API; automate official notifications with attachments.
3.11. DocuSign
• API: Envelope creation to automate signature and submission requests for regulatory compliance.
3.12. Dropbox
• Feature: Automate file uploads of incident attachments; trigger with "File Request" events.
3.13. OneDrive for Business
• Automates versioned incident file storing and sharing with authorities.
3.14. Jira Service Management
• Function: Automate ticket creation; REST API /rest/api/2/issue.
3.15. Asana
• Feature: Asana Rules automate task creation and API-based notification to government mailboxes.
3.16. Trello
• API: Automate card creation with custom fields for incident type and auto-email via Power-Ups.
3.17. SAP
• Feature: SAP Cloud Platform Workflow for automated incident process and authority integration via BAPI.
3.18. Oracle Integration Cloud
• Function: Automate mapping and pushing incident data into government systems using prebuilt connectors.
3.19. IBM Cloud Functions
• Automator processes incident payloads and automates regulatory submission via HTTP or SFTP.
3.20. Freshservice
• API: Automates incident record creation and auto-forwarding workflows through automator bots.

Benefits

4.1. Automates repetitive compliance tasks, reduces human errors, and ensures regulatory deadlines are met.
4.2. Enables real-time, automated dissemination and acknowledgment tracking between agencies.
4.3. Improves audit readiness by storing every automated submission and response log.
4.4. Automatedly adapts to authority format changes and supports multi-channel notification and archiving.
4.5. Automates response team mobilization and integration into larger crisis response platforms.