Customer Experience Enhancement AutomationPurpose
1.2 Automatedly synchronize attendee data, track and automate loyalty actions (entry, purchases, referrals), issue rewards, send notifications, and integrate with festival ticketing and CRM systems for full-cycle automated loyalty management.
1.3 Automate the delivery of unique incentives, automated promo codes, points accrual, redemption, event updates, and automate exclusive access through digital channels.
Trigger Conditions
2.2 Automated attendee check-in at entrance.
2.3 Loyalty points threshold achieved by attendee actions (purchase/referral).
2.4 Scheduled pre/post-event campaigns.
2.5 Automated behavioral triggers (e.g., frequent purchase, milestone interaction).
2.6 Attendee enters exclusive VIP area or scans QR code.
Platform Variants
• Feature/Setting: Automated SMS notification to VIPs and loyalty members; configure SendMessage API for real-time campaign updates.
3.2 SendGrid
• Feature/Setting: Automated email delivery; configure Transactional Templates to automate personalized loyalty offers.
3.3 Salesforce
• Feature/Setting: Automate loyalty record updating; configure Process Builder for loyalty status changes.
3.4 HubSpot
• Feature/Setting: Automated marketing workflows for VIP tiers; configure Workflows and Lists.
3.5 Mailchimp
• Feature/Setting: Automated campaign creation for loyalty milestones; use Automation Journeys.
3.6 Eventbrite
• Feature/Setting: Automated attendee activity capture; configure Webhooks for new registrations.
3.7 Shopify
• Feature/Setting: Automate loyalty points accrual on merchandise sales; use Shopify Scripts API.
3.8 Stripe
• Feature/Setting: Automated payment and bonus automation for VIP tiers; use Webhook triggers.
3.9 Zapier
• Feature/Setting: Automate cross-platform actions; configure Zaps for new loyalty actions to CRM.
3.10 Airtable
• Feature/Setting: Automated loyalty database syncing; configure Automation Scripts for real-time attendee updates.
3.11 ActiveCampaign
• Feature/Setting: Automate segmented communications; configure Automations for VIP or loyalty lists.
3.12 Pipedrive
• Feature/Setting: Automated pipeline management for loyalty/VIP upgrades; configure Workflow Automation.
3.13 Intercom
• Feature/Setting: Automated in-app messages; use Workflows for event alerts to loyalty members.
3.14 Typeform
• Feature/Setting: Automate loyalty registration forms; configure Webhooks to connect with CRM.
3.15 Google Sheets
• Feature/Setting: Automatedly update VIP/loyalty lists; engage with Apps Script triggers on new rows.
3.16 Notion
• Feature/Setting: Automated loyalty member tracking; use API integration for real-time status changes.
3.17 GSuite (Gmail/Calendar)
• Feature/Setting: Automate email sends/webinar invites for VIPs; configure Apps Script or Google Calendar APIs.
3.18 WhatsApp Business API
• Feature/Setting: Automate broadcast messages to loyalty program members; configure SendMessage endpoint.
3.19 Facebook Messenger
• Feature/Setting: Automate event reminders; use Send API for loyalty/customer segmentation.
3.20 Slack
• Feature/Setting: Automated VIP alerts to staff; configure Incoming Webhooks.
3.21 Klaviyo
• Feature/Setting: Automated email/SMS flows for loyalty rewards; configure Flow Triggers and Segments.
3.22 Trello
• Feature/Setting: Automate loyalty task/status boards; configure Automation Rules on card activities.
3.23 Zendesk
• Feature/Setting: Automate support ticket routing for VIPs; use Triggers and Automations.
Benefits
4.2 Automatedly increase program participation and attendee loyalty with timely, rule-based rewards.
4.3 Automates data entry and synchronization, minimizing manual management and errors.
4.4 Automate marketing, sales, and support interactions, delivering a seamless, high-touch VIP and loyalty experience at scale.
4.5 Enables scalable automated loyalty campaigns, increasing attendee lifetime value and satisfaction.