Real-time alerts for production delays or bottlenecks

Purpose

1.1. Automate real-time monitoring of production lines to instantly detect and flag delays, bottlenecks, or anomalies in the manufacturing of fireplaces.
1.2. Automates generation and delivery of real-time alerts to management and key staff via diverse communication channels upon detection of any interruption or efficiency drop.
1.3. Ensures automated escalation if issues persist, providing automated notifications to different corporate roles.
1.4. Automator system integrates with shop floor IoT sensors, ERP, and MES platforms to create a seamless, automated production quality feedback loop.
1.5. Boosts production transparency, enabling automated corrective action and continuous process improvement.

Trigger Conditions

2.1. Automated detection of station stoppage or machine downtime exceeding pre-defined time thresholds.
2.2. Automating identification of throughput falling below forecasted/planned output.
2.3. Automated quality control failures or material shortage registered by MES/ERP.
2.4. Operator reporting an incident through HMI or mobile device.
2.5. Input from smart sensors detecting workflow congestion or stockout.

Platform Variants

3.1. Twilio
• Feature/Setting: Automate SMS alerts via programmable messaging API; set webhook for events.
Example: Configure webhook in MES, trigger POST to Twilio API on delay event.
3.2. SendGrid
• Feature/Setting: Automate email delivery with predefined alert templates, using SendGrid Mail Send API.
Example: Use Event Notification app to send JSON to SendGrid endpoint with alert data.
3.3. Slack
• Feature/Setting: Automating instant team notifications using Incoming Webhooks or Slack API chat.postMessage.
Example: Set up MES integration to automate webhook calls to Slack on bottleneck-detected event.
3.4. Microsoft Teams
• Feature/Setting: Automate channel messages using Microsoft Graph API (send channel message).
Example: Create a Flow to send automated post to Teams General channel if delay exceeds 30 minutes.
3.5. PagerDuty
• Feature/Setting: Automate incident creation using Events API v2.
Example: On persistent delay, MES triggers call to PagerDuty API to automatedly escalate.
3.6. Opsgenie
• Feature/Setting: Automate alert policies with Create Alert API; routing to on-call staff.
Example: Automated incident arm triggers Opsgenie API call if bottleneck lasts 1 hour.
3.7. ServiceNow
• Feature/Setting: Automate ticket creation within Incident Management via REST API.
Example: MES sends automated HTTP request to ServiceNow API for critical machine stoppage.
3.8. SAP
• Feature/Setting: Automate workflow initiations via SAP Cloud Platform Workflow API; send to production supervisors.
Example: Set API trigger from MES to SAP workflow on threshold breach.
3.9. Salesforce
• Feature/Setting: Automate task or case creation using Salesforce REST API.
Example: Integration auto-creates high-priority case in Service Cloud for management.
3.10. Asana
• Feature/Setting: Automate task creation using Asana API for production issues.
Example: Automated POST with incident details to project task list.
3.11. Trello
• Feature/Setting: Automate card creation in escalation board with Trello API.
Example: Every stoppage automates a card to “Delays” list.
3.12. Jira
• Feature/Setting: Automate flexible ticketing workflows using Jira REST API.
Example: Configure to auto-generate delay issues for real-time engineering follow-up.
3.13. Zendesk
• Feature/Setting: Automate support ticket generation via Zendesk API for QA violations.
Example: Quality Control API triggers automated new ticket.
3.14. Webex
• Feature/Setting: Automate message posting to rooms via Webex Teams API.
Example: MES connects to Webex API to broadcast delay alerts.
3.15. Discord
• Feature/Setting: Automate alerts via Discord Webhook to dedicated channel.
Example: Send JSON POST with event summary to Discord bot.
3.16. Google Chat
• Feature/Setting: Automate alert pings via apps script or Chat API.
Example: MES sends HTTP POST to Google Chat webhook upon issue.
3.17. Freshservice
• Feature/Setting: Automate incident creation and workflow for manufacturing delays using Freshservice API.
Example: Real-time alert triggers automated ticket.
3.18. Monday.com
• Feature/Setting: Automate item creation or status change in boards with Monday API.
Example: Stoppage detected triggers board update.
3.19. HubSpot
• Feature/Setting: Automate ticket or task generation with HubSpot Workflows API.
Example: Automated escalation to maintenance team.
3.20. IFTTT
• Feature/Setting: Automate cross-platform actions using webhook triggers for custom automator flows.
Example: MES fires IFTTT webhook to simultaneously trigger SMS, email, and app alerts.

Benefits

4.1. Automates instant visibility into production interruptions or delays.
4.2. Automator provides actionable, real-time alerts, reducing manual oversight.
4.3. Automated escalation enables faster incident resolution and less downtime.
4.4. Automation across email/SMS/app platforms increases assurance message is received.
4.5. Automates process transparency for compliance and continuous improvement initiatives.
4.6. Significantly reduces potential loss by automatedly minimizing the impact and duration of production issues.