Notification for delayed supplier shipments

Purpose

1.1. Automatedly notify staff and/or suppliers when a shipment from a supplier is delayed beyond the expected arrival time, ensuring quick reaction to inventory disruptions.
1.2. Automate escalation in the supply chain, reducing manual monitoring and mitigating stockout risks in the fireplace retail sector.
1.3. Centralize and automate communication concerning supplier shipment statuses for streamlined inventory management.

Trigger Conditions

2.1. Trigger automation when a shipment’s status is updated to “delayed” or not marked “delivered” by the expected date/time.
2.2. Trigger when a supplier’s API or uploads signal a late shipment or logistic update exceeds threshold.
2.3. Trigger on failure of periodic data sync between purchase order ETA and real-time tracking data.

Platform Variants

3.1. Twilio
• Feature/Setting: Programmable SMS; automates alert via SMS to designated stakeholders.
• Sample: Configure SMS Flow with shipment delay alert template, target warehouse manager numbers.
3.2. SendGrid
• Feature/Setting: Transactional Email API; automates shipment delay notification emails.
• Sample: Setup dynamic email templates, API POST to /mail/send for delay event.
3.3. Slack
• Feature/Setting: Incoming Webhooks; automate posting to channel like #inventory-alerts.
• Sample: Post alert with shipment ID, supplier, and new ETA.
3.4. Microsoft Teams
• Feature/Setting: Incoming Webhook connector; automates posting to inventory channel.
• Sample: Configure channel webhook, send adaptive card with delay details.
3.5. Shopify
• Feature/Setting: Admin API—Order and Fulfillment webhooks; automates integration with shipment extension apps.
• Sample: Auto-trigger webhook on fulfillment update, notify staff on delay.
3.6. WooCommerce
• Feature/Setting: REST API webhooks for order/shipping status; automates trigger on status mismatch.
• Sample: Monitor shipment meta fields and automate notification if delayed.
3.7. Zoho Inventory
• Feature/Setting: Automation Rules; automates workflow for shipment tracking and delay alerts.
• Sample: Auto-generate alert on “shipment delayed” status in sales order.
3.8. Oracle NetSuite
• Feature/Setting: Saved Searches & Workflow Automation; automate escalation for late POs.
• Sample: Create saved search for late shipments, workflow to email procurement lead.
3.9. SAP Business One
• Feature/Setting: Alerts Management module; automates alarm based on ERP logistics data.
• Sample: Set up alert on “Delivery Date Exceeded” in purchase orders.
3.10. Odoo
• Feature/Setting: Automated Actions; automates scheduled checks on incoming shipments.
• Sample: Auto-email to inventory team if supplier delivery date is passed.
3.11. Google Sheets
• Feature/Setting: Script Editor (Apps Script); automate scanning “Expected Date” vs “Actual.”
• Sample: Script runs daily, triggers email if overdue.
3.12. Airtable
• Feature/Setting: Automations; automates checks based on formula field for delays.
• Sample: If “Delivery Status” = Delayed, trigger Slack or Email notification.
3.13. Monday.com
• Feature/Setting: Automations Center; automates overdue shipment notifications via pulse update.
• Sample: If “ETA” < today and “Status” ≠ Arrived, send alert.
3.14. Trello
• Feature/Setting: Butler automation; automates card move/alert for late shipments.
• Sample: Butler moves card to “Delayed” and notifies via comment.
3.15. Jira
• Feature/Setting: Automation Rules; automate new issue creation for every delayed delivery.
• Sample: Auto-create/change “shipment-delayed” issue, notify responsible user group.
3.16. Microsoft Power Automate
• Feature/Setting: Scheduled/Triggered Flows; automates delay check across services (ERP, Excel, Outlook).
• Sample: Schedule daily check against supplier list, auto-send Teams message.
3.17. Zoho Cliq
• Feature/Setting: Bots; automate shipment delay pings to inventory or purchase channels.
• Sample: Bot activated on timeout triggers with shipment data.
3.18. PagerDuty
• Feature/Setting: Alerting Rules; automate incident trigger on shipment exceptions.
• Sample: Incoming email/API alert sets off inventory incident for resolution.
3.19. Freshdesk
• Feature/Setting: Automations (Dispatch’r); automates ticket creation and assignment on delayed shipments.
• Sample: Rule to open a ticket with shipment details when delay alert is received.
3.20. Zendesk
• Feature/Setting: Triggers & Automations; automate ticket and notification for procurement on delays.
• Sample: Trigger on new delayed shipment ticket, autopost to buyer team.

Benefits

4.1. Automates inventory risk detection, speeding up incident response.
4.2. Reduces manual tracking; all alerts automatedly routed to decision-makers.
4.3. Enhances supply chain transparency and automates collaboration for better restocking.
4.4. Ensures automatable compliance with stock level commitments and customer expectations.
4.5. Frees staff resources by automating repetitive shipment monitoring, improving efficiency.