Purpose
1. Automate performance-based incentive tracking and notifications to streamline recognition and reward processes for Fish & Chips restaurant staff, enhancing motivation and improving operational efficiency.
2. Capture, analyze, and automate employee performance metrics (speed, sales, upsells, attendance, customer feedback) and trigger automated notifications for incentives.
3. Automated reward validation and incentive delivery for milestones, driving goal-oriented culture and reducing manual tracking.
Trigger Conditions
1. Predefined performance thresholds met: e.g., X sales per shift, perfect attendance, above-average customer ratings.
2. Time-based triggers: End-of-shift, end-of-week, or end-of-month performance reviews are automated.
3. Scheduled audits of POS data, shift logs, or customer survey completions to automate recognition criteria.
4. Automated detection of milestone achievements with instant notification for eligible incentives.
Platform Variants
1. Slack
– Feature/Setting: Incoming Webhooks for automated incentive notifications; configure webhook URL and incentive text.
2. Microsoft Teams
– Feature/Setting: Automated Adaptive Cards sent via Teams API when an incentive threshold is reached.
3. Gmail
– Feature/Setting: Gmail API; automated email triggers, “Send” action with incentive details and attached performance reports.
4. Twilio SMS
– Feature/Setting: Messages API; automated SMS sent to staff about achieved incentives by configuring the “sendMessage” endpoint.
5. SendGrid
– Feature/Setting: Mail Send API automates templated email notifications for performance-based rewards.
6. WhatsApp Business API
– Feature/Setting: Message Template API automates WhatsApp notifications when incentives are unlocked.
7. Pipedrive
– Feature/Setting: Activities API triggers automated task creation and notifications when targets are tracked as activities.
8. HubSpot
– Feature/Setting: Workflows automator triggers automated emails or in-app notifications to qualified staff.
9. Asana
– Feature/Setting: Tasks API automates creation of reward/bonus tasks for HR tracking.
10. Trello
– Feature/Setting: Automated Card creation on incentivized boards (via Cards API).
11. BambooHR
– Feature/Setting: Custom Webhooks automate updating employee incentive records; notifies HR via automated emails or tasks.
12. Workday
– Feature/Setting: Automate Employee Recognition module—API triggers incentive claim workflows.
13. Square POS
– Feature/Setting: Automated retrieval of sales and productivity data via Reports API for incentive condition checking.
14. Toast POS
– Feature/Setting: API endpoint automates extraction of shift/transaction summaries for incentive assessment.
15. Xero
– Feature/Setting: Payroll API automates inclusion of bonuses to eligible recipients at pay cycle.
16. QuickBooks
– Feature/Setting: Automated Payroll Bonus Add endpoint for incentive automation in pay runs.
17. Google Sheets
– Feature/Setting: Google Sheets API automatedly updates staff incentive logs and triggers notifications.
18. Monday.com
– Feature/Setting: Automation Recipes to send automated notifications and update dashboards when targets are met.
19. Zapier
– Feature/Setting: Automated workflows integrate multiple incentives and notification services (e.g., Slack/Teams/Gmail).
20. Salesforce
– Feature/Setting: Workflow Rules and Process Builder automates recognition alerts and tracks incentive qualifications.
21. Discord
– Feature/Setting: Webhook API for automated incentive posts to private staff channels.
22. Mailchimp
– Feature/Setting: Campaign API automates sending batch incentive notifications to segmented lists.
23. Zoho People
– Feature/Setting: Automated workflow for rewards via API on employee records.
24. SAP SuccessFactors
– Feature/Setting: Automated Rewards & Recognition module triggers instant notifications for milestones via API calls.
Benefits
1. Automates recognition and reward workflows, ensuring timely acknowledgment of high performers.
2. Reduced manual tracking errors, automating compliance with incentive policies.
3. Increases staff motivation by automatedly delivering incentives in real-time.
4. Automates historical tracking for analysis and future incentive planning.
5. Scales automated workflows across single/multiple outlets, minimizing repetitive admin burdens.
6. Enables fast, automated incentive communication over preferred staff channels.
7. Enhances transparency by automating performance record-keeping.