Purpose
1. Automate timely notification flow for received or overdue supplier deliveries, ensuring real-time, auditable communications to minimize stockouts, delay disruptions, and optimize the end-to-end inventory cycle for florists.
2. The automation orchestrates cross-channel notifications, tracks delivery status, escalates anomalies, keeps all stakeholders informed, and provides an automated audit trail compliant with procurement policies.
3. Automating this process aims to automate error-prone manual tracking, expedite operational reaction, and support just-in-time inventory by automating alerts for missing, partial, or delayed consignments.
Trigger Conditions
1. New delivery marked as received in inventory management system.
2. Automatic check for late or overdue supplier shipments via scheduled cron or webhook.
3. Update or change to expected delivery date/time from supplier ERP.
4. Supplier marks shipment as dispatched or delivered using available API endpoint.
5. Manual override trigger by inventory manager for urgency escalation.
Platform Variants
1. Slack
• Feature/Setting: Incoming Webhooks API; configure channel & message template with delivery status JSON payload.
2. Microsoft Teams
• Feature/Setting: Connector API for automated chat message based on supplier delivery logic condition.
3. Twilio SMS
• Feature/Setting: Programmable Messaging with phone lookup for supplier contact, auto-trigger on overdue logic.
4. SendGrid
• Feature/Setting: Automated transactional email with Send API, set subject/body using dynamic fields for delivery status.
5. Zendesk
• Feature/Setting: Ticket API auto-generation for overdue delivery events, escalate via automated priority tag.
6. HubSpot
• Feature/Setting: Workflow automation to create follow-up task based on delayed supplier entry.
7. Salesforce
• Feature/Setting: Process Builder to automate creation of case record for unreceived deliveries.
8. Google Chat
• Feature/Setting: Webhook bot with automated card notifications on overdue event trigger.
9. Telegram
• Feature/Setting: Bot API to send automated messages to a florist group chat for received/overdue events.
10. WhatsApp Business API
• Feature/Setting: Message template send API for supplier/manager alert on automated schedule.
11. Airtable
• Feature/Setting: Automated record update or email automation using delivery log trigger.
12. Monday.com
• Feature/Setting: Automated status column changes and notification pulses for overdue deliveries.
13. Asana
• Feature/Setting: Rules to automatically create, assign, and comment tasks for late consignments.
14. ClickUp
• Feature/Setting: Automation to assign reminders and watcher notifications for missed supplier deadlines.
15. Trello
• Feature/Setting: Automation Bot to move cards and ping team on late delivery.
16. Google Sheets
• Feature/Setting: App Script automation to email rows where delivery is overdue and auto-update status cell.
17. Shopify
• Feature/Setting: Flow automation for purchase order delivery check, sending email via admin API.
18. QuickBooks Online
• Feature/Setting: Automated alert by scheduled report of pending supplier bills past delivery date.
19. SAP Business One
• Feature/Setting: Delivery notification workflow by event-driven automation from delivery note status.
20. Oracle NetSuite
• Feature/Setting: SuiteFlow automation on purchase receipt status, triggers escalation email if overdue.
21. Mailgun
• Feature/Setting: Automated email notification from template API using late delivery event as trigger.
22. Pipedrive
• Feature/Setting: Workflow automator to flag supplier deals with overdue “Expected Delivery” date.
23. Jira
• Feature/Setting: Issue created via webhook API for each overdue delivery, automate assignment to logistics.
Benefits
1. Automates detection and notification of late supplier deliveries in real-time, reducing human error.
2. Enables automated escalation and tracking, cutting manual follow-up costs.
3. Empowers inventory teams with automated, actionable alerts across platforms.
4. Automatedly enhances supplier accountability and documentation for audit purposes.
5. Automates multi-channel communication for improved supplier relations and internal transparency.
6. Automation delivers faster stock replenishment, reducing lost sales risks.
7. Scalable, automatable workflow adapts to future integration requirements.
Inventory & Supplier Management