Automated notifications for delayed supplier shipments

Purpose

1 Automate proactive notifications for delayed supplier shipments within food machinery wholesale.

2 Automatedly track vendor shipment statuses, comparing planned versus actual timelines.

3 Automates the alert process to purchasing, inventory, and operations teams.

4 Prevent bottlenecks or production halts due to supplier delays by automated notifications.

5 Enable stakeholders to take timely corrective actions via real-time notification automation.

Trigger Conditions

1 Automated detection when expected shipment delivery date exceeds the planned date.

2 Supplier status updates in ERP or inventory systems trigger automator workflows.

3 Delay threshold breached (e.g., delay >24 hours) triggers automating the notification process.

4 Manual override for high-priority shipments triggering automation.

Platform Variants

1 Twilio SMS

• Feature/Setting: Automate sending SMS via Twilio API (POST /Messages), auto-populate recipient’s number & message body with supplier name and delayed shipment detail.
  

2 SendGrid

• Feature/Setting: Automate transactional emails with SendGrid’s Mail Send API (mail/send); configure sender, recipient, subject, and template data dynamically.
  

3 Slack

• Feature/Setting: Use Slack Incoming Webhooks – automate messages to procurement channels with status and escalation links.
  

4 Microsoft Teams

• Feature/Setting: Automate notification posts in Teams via Microsoft Graph API, targeting specific teams or channels responsible for supply chain.
  

5 Gmail API

• Feature/Setting: Automatedly send emails using Gmail’s Users.messages: send endpoint; insert dynamic data like shipment ID and delay duration.
  

6 Outlook 365

• Feature/Setting: Automate email alerts using Microsoft Graph API (v1.0/me/sendMail); customize subject lines and recipient lists.
  

7 SAP ERP

• Feature/Setting: Automate delayed shipment alerts through custom SAP Workflows; use SAP NetWeaver BAPI for event triggers.
  

8 Oracle Fusion Cloud SCM

• Feature/Setting: Leverage Oracle Business Events and REST APIs to automate delay notifications within inventory and purchasing modules.
  

9 Zoho Mail

• Feature/Setting: Automate notification emails via Zoho Mail API (messages/send); set workflow conditions for delay scenarios.
  

10 Zendesk

• Feature/Setting: Use Zendesk Ticket API to automatically raise tickets for delayed shipments assigned to supply chain agents.
  

11 Salesforce

• Feature/Setting: Automate task creation and case notifications with Salesforce Process Builder and Flow (Apex trigger or REST API).
  

12 HubSpot

• Feature/Setting: Automate workflow-triggered internal email alerts using HubSpot Workflows and Notifications API.
  

13 Asana

• Feature/Setting: Automate task creation and team notifications using Asana’s Tasks API with shipment data payload.
  

14 Trello

• Feature/Setting: Automate Trello Card creation via Trello API for delayed shipments, pushing to specific notification lists.
  

15 Monday.com

• Feature/Setting: Use Monday’s Automations and Notifications API to notify responsible parties in case of delay triggers.
  

16 ServiceNow

• Feature/Setting: Automate incident creation using ServiceNow Table API (POST inc_incident), populating with supplier and delay info.
  

17 PagerDuty

• Feature/Setting: Automate alerting using PagerDuty Events API v2 (POST /v2/enqueue) for high-priority or critical delays.
  

18 WhatsApp Business API

• Feature/Setting: Automate WhatsApp notifications via POST /messages for direct supplier communication with documented delay details.
  

19 Telegram Bot API

• Feature/Setting: Automate alert messages sent to teams using Telegram sendMessage endpoint with shipment and supplier data.
  

20 Jira

• Feature/Setting: Automate issue creation with Jira REST API (POST /rest/api/3/issue) assigned to supply chain or procurement backlog.
  

Benefits

1 Enhance supply chain transparency through automated, real-time notifications.

2 Minimize manual follow-up and intervention via automator-based alerts.

3 Automates escalation paths for critical disruptions, improving response speed.

4 Ensures compliance and audit trail for delay communication through automation logs.

5 Improve supplier accountability with automated documented communications.