Automatic supplier performance surveys

Purpose

1.1. Automate the end-to-end process of sending, collecting, and analyzing supplier performance surveys for furniture retail operations.
1.2. Automating supplier evaluations ensures consistent feedback, rapid identification of performance trends, prompt issue flagging, compliance with vendor management policies, and data-driven procurement decisions.
1.3. Enables automated frequency-based or event-driven surveys that feed into analytics and reporting dashboards, automating insights for continuous improvement.

Trigger Conditions

2.1. Automatable procurement order closure, goods receipt, or invoice approval triggers.
2.2. Periodic (e.g., quarterly, monthly) automated survey schedule.
2.3. Manual trigger by procurement managers for ad hoc evaluations.
2.4. Automated threshold triggers for late deliveries, damaged goods, or negative feedback incidents.

Platform Variants

3.1. Microsoft Power Automate
• Feature/Setting: Automated workflows using Forms connector; set trigger as new order completion, action as send survey form.

3.2. Zapier
• Feature/Setting: Schedule trigger or webhook from ERP, action to Google Forms, automatedly collects responses.

3.3. Google Forms API
• Feature/Setting: Create Form, use Forms.create and Forms.responses.list for automation.

3.4. Typeform
• Feature/Setting: Automated form distribution via email/Slack using Typeform API collect.responses endpoint.

3.5. Qualtrics
• Feature/Setting: Automated survey distribution with XM Directory and Response Export API.

3.6. SurveyMonkey
• Feature/Setting: Automated send via Webhook Integration, monitor responses with GET /v3/surveys/{id}/responses.

3.7. Salesforce
• Feature/Setting: Automate Survey Invitation flow in Process Builder via Survey Invitation API.

3.8. HubSpot
• Feature/Setting: Workflow automation to trigger post-purchase survey via Surveys tool /API.

3.9. Mailchimp
• Feature/Setting: Automated email batch send using API "/automations", custom survey link insert.

3.10. Slack
• Feature/Setting: Automate survey delivery to supplier channel via chat.postMessage API, collect replies.

3.11. Twilio SMS
• Feature/Setting: Automated SMS delivery with survey link using Messages API, reply parsing webhooks.

3.12. SendGrid
• Feature/Setting: Automate survey invitation email using SendGrid Marketing Campaigns API.

3.13. Monday.com
• Feature/Setting: Automate triggering surveys as “item updates”, integration using automations center.

3.14. Airtable Automations
• Feature/Setting: Trigger survey send when record changes, use 'Send Email' action.

3.15. Zoho Survey
• Feature/Setting: Automate survey trigger on vendor status change using Zoho Flow, Report API for analytics.

3.16. Notion API
• Feature/Setting: Automate invite of suppliers to embedded forms using Notion database updated trigger.

3.17. Trello Automation
• Feature/Setting: Automate survey as card action (Butler Power-Up), send survey links on board movement.

3.18. JotForm
• Feature/Setting: Automated survey distribution using JotForm API, integrate with CRMs for triggers.

3.19. Freshdesk
• Feature/Setting: Automate survey send post-ticket closure using Freshdesk Survey API.

3.20. Pabbly Connect
• Feature/Setting: Orchestrate multi-platform automations for survey flow, API triggers and data aggregation.

3.21. ActiveCampaign
• Feature/Setting: Automate post-interaction survey sends using automations, track engagement via API.

3.22. Intercom
• Feature/Setting: Automate survey message send post-event, collect and map supplier feedback in Intercom.

Benefits

4.1. Automates repetitive outreach, freeing procurement staff for higher-value tasks.
4.2. Automated collection ensures unbiased, timely supplier feedback.
4.3. Automation increases survey response rates and reduces manual follow-up.
4.4. Enables automated data aggregation for supplier scorecards and compliance auditing.
4.5. Facilitates automatable continuous improvement cycles with rapid, actionable insights.