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Digital locker assignment and tracking

Purpose

1. Automate the digital assignment and tracking of lockers for guests at an LGBTQ+ sauna, optimizing facility utilization, enhancing customer experience, securing belongings, integrating real-time monitoring, and reducing manual staff intervention through a seamless, automated digital workflow.

2. Facilitate automated locker assignment upon check-in, digital key distribution (via SMS/app/RFID), real-time notification of status, automated reminders for overdue lockers, analytics reporting, and automated alerting for misuse or technical issues.


Trigger Conditions

1. Automated customer check-in at reception desk or via online booking.

2. Automated locker vacancy detected by IoT sensors.

3. Manual override via staff dashboard.

4. Automated triggered re-assignment if locker remains unused after X minutes.

5. Locker close/open status changes detected in real-time.

6. Digital payment confirmation triggers automating assignment.

7. Locker occupancy period expiring with no checkout action.

8. Overstay or misuse triggers automator alerts.


Platform Variants

1. Twilio

  • Feature/Setting: Programmable SMS API; automate sending of unique digital locker codes upon assignment, configure webhook to trigger SMS when locker status changes.

2. SendGrid

  • Feature/Setting: Automated email dispatch with locker number and digital key, configure triggers on assignment or expiry reminders.

3. AWS Lambda

  • Feature/Setting: Automator function for orchestrating logic; auto-detect triggers, invoke API calls for assignment and notifications.

4. Google Cloud Functions

  • Feature/Setting: Automate event-driven locker assignment using HTTP-triggered functions, integrate with RFID system APIs.

5. Azure Logic Apps

  • Feature/Setting: Workflow automation for chaining locker API, email, and SMS notification actions; configure start condition as check-in event.

6. Zapier

  • Feature/Setting: Use automated zap to connect booking software and locker management app; auto-generate assignment on new booking.

7. Microsoft Power Automate

  • Feature/Setting: Build automated workflow to handle check-in, payment, and locker status tracking in real time.

8. Salto KS

  • Feature/Setting: Salto KS API; automate locker unlocking, track usage data, auto-revoke access after use or expiration.

9. Kisi

  • Feature/Setting: Kisi API; automate mobile key issuance and expiry for assigned lockers, automate integration with check-in system.

10. Slack

  • Feature/Setting: Automated bot sends locker status updates or alerts to staff channel, auto-triggered on exception or overstay.

11. Google Sheets

  • Feature/Setting: Locker usage and status logged with Google Sheets API, automate updates on assignment or status changes.

12. Salesforce

  • Feature/Setting: Service Cloud automation; integrate customer check-in and locker status as custom object events.

13. Airtable

  • Feature/Setting: Track locker assignment and automate record updates with Airtable Automations.

14. RFID Middleware Platforms (e.g., Impinj)

  • Feature/Setting: Automate locker open/close state monitoring, trigger automator events for assignment and releases.

15. IFTTT

  • Feature/Setting: Automate multi-platform actions, e.g., auto-trigger notification or API call on new locker occupancy.

16. Smartsheet

  • Feature/Setting: Automate update of locker management sheet, configure alert system for overdue lockers.

17. Booking.com Partner API

  • Feature/Setting: Automate locker assignment on booking confirmation, retrieve guest data to personalize allocation.

18. HubSpot

  • Feature/Setting: Automate contact updates for guests, trigger pre-arrival locker assignment workflows.

19. Envoy

  • Feature/Setting: Visitor management integration; automate locker assignment upon sign-in and send digital access code.

20. Okta

  • Feature/Setting: Automate user authentication and access; assign digital locker access based on guest SSO.

Benefits

1. Automates locker assignment and access, reducing manual staff involvement.

2. Automatedly optimizes locker utilization rates and reduces idle time per locker.

3. Automates security through digital key and remote monitoring.

4. Provides automated real-time guest notifications and status reminders.

5. Automates analytics reporting, tracking usage patterns and operational issues.

6. Enables scalable automation for high-volume or event-driven check-ins.

7. Reduces human errors and automates compliance with facility hygiene protocols.

8. Automates guest experience personalization and loyalty workflows.

9. Automates integration with payment and booking platforms, offering a seamless experience.

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