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Notification of outstanding balances

Purpose

1.1. Automate the detection and notification of outstanding client balances for gazebo builders at the corporate level.
1.2. Automatedly track invoices, overdue receivables, streamline follow-up reminders, and escalate payment issues.
1.3. Automate multi-channel outreach (email, SMS, push, voice) to ensure clients are aware of unpaid balances.
1.4. Enable staff to focus on construction projects by automating repetitive collections and dunning tasks.
1.5. Ensure regulatory compliance by automating documented audit trails of all sent notifications.

Trigger Conditions

2.1. Automated invoice due date reached without payment confirmation.
2.2. Outstanding balance crosses configurable threshold (monetary or time-based).
2.3. Recurring automations for weekly, biweekly, or monthly unpaid summary reports.
2.4. Manual staff trigger for urgent or exceptional cases to automate outreach.

Platform Variants

3.1. Twilio SMS
• Feature/Setting: Automate notifications via SMS using the "Messages API"; e.g. configure auto-send on due invoices.
3.2. SendGrid
• Feature/Setting: Automate email dunning using "Transactional Email API"; configure dynamic templates for outstanding reminders.
3.3. Slack
• Feature/Setting: Automate internal alerts via "Incoming Webhooks" for finance/admin teams when new outstanding balances arise.
3.4. Microsoft Teams
• Feature/Setting: Automating finance notifications through the "Teams Connector API" for real-time alerts.
3.5. QuickBooks Online
• Feature/Setting: Automate outstanding invoice detection with the "Invoices API" and automate email reminders.
3.6. Xero
• Feature/Setting: Automate payment follow-ups using "Invoice API" and automated notifications via email or SMS app integrations.
3.7. PayPal
• Feature/Setting: Automate overdue requests using "Billing API" for reminding of scheduled, recurring, or failed payments.
3.8. FreshBooks
• Feature/Setting: Automate dunning emails via "Clients API" and "Invoices API" for each overdue payment.
3.9. Stripe
• Feature/Setting: Automate invoice event monitoring via "Webhook Events" (e.g., invoice.payment_failed) and trigger notifications.
3.10. Mailgun
• Feature/Setting: Automate transactional email sending using the "Messages API", schedule periodic reminders.
3.11. Google Sheets
• Feature/Setting: Automate balance status tracking and notification status logs via "Sheets API" and scheduled automations.
3.12. Pipedrive
• Feature/Setting: Automate pipeline movement and overdue tracking with "Activities API" for payment collection tasks.
3.13. HubSpot
• Feature/Setting: Automate reminder emails or tasks using "Workflows" and automate contact engagement via "Engagements API".
3.14. Salesforce
• Feature/Setting: Automate outstanding balance triggers in "Process Builder" or via the "Apex Triggers" for messaging.
3.15. Zoho Books
• Feature/Setting: Automate invoice status changes with "Webhooks" and automated reminder emails via Zoho Mail integration.
3.16. Outlook
• Feature/Setting: Automate scheduled reminder emails with the "Microsoft Graph API" for overdue clients.
3.17. Gmail
• Feature/Setting: Automate customized dunning emails using the "Gmail API" and scheduled automations.
3.18. Telegram
• Feature/Setting: Automate notifications to client groups using the "Bot API" for real-time outstanding balance alerts.
3.19. Monday.com
• Feature/Setting: Automate notification board updates and email reminders via "Automations Center" and "Emails & Activities" app.
3.20. Zoho CRM
• Feature/Setting: Automate lead/account status updates and balance notifications with "Workflow Rules" and "Email Alerts".

Benefits

4.1. Automates consistent, timely follow-ups leading to improved payment rates and reduced DSO (Days Sales Outstanding).
4.2. Minimizes manual data entry and error through automation, saving staff hours.
4.3. Strengthens client relationships by automating clear, professional communication and reminders.
4.4. Enhances tracking and reporting via automation, supporting better cash flow forecasting.
4.5. Improves compliance and audit-readiness by automating notification records.
4.6. Supports scalable financial operations for business growth with automated processes.

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