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Automatic order routing from POS to kitchen

Purpose

1.1. Automates the relay of customer orders from the front-of-house POS system directly to the kitchen, eliminating manual order transmission, reducing errors, accelerating prep times, and optimizing Georgian restaurant operations.
1.2. Enables automated order routing and real-time synchronization between servers, kitchen staff, and inventory to maintain efficiency during peak service periods and for authentic regional cuisine preparation.
1.3. Integrates automated management of order statuses, adjustments, cancellations, and feedback directly into the culinary workflow, ensuring seamless kitchen operations.

Trigger Conditions

2.1. Order is placed or modified at the POS terminal.
2.2. Payment is initialized, confirmed, or reversed.
2.3. Menu item change or availability update in the POS/software.
2.4. Scheduled service intervals begin for lunch, dinner, or events.

Platform Variants

3.1. Square
• Feature/Setting: Order Webhooks
• Sample: Configure webhook to POST new orders to kitchen display API automatically.
3.2. Toast POS
• Feature/Setting: Order API
• Sample: Enable Order.send API call to route orders to kitchen displays automatedly.
3.3. Clover
• Feature/Setting: Orders App API
• Sample: Automate order push to kitchen printer using automatable endpoint integration.
3.4. Revel Systems
• Feature/Setting: Kitchen Display Integration
• Sample: Set up automated order transfer using Order Management API.
3.5. Lightspeed Restaurant
• Feature/Setting: Order Hook
• Sample: Automating posting of order JSON to kitchen monitor service upon creation.
3.6. Oracle MICROS
• Feature/Setting: Simphony API
• Sample: Automatically route orders to kitchen display using Order Routing automation.
3.7. Upserve
• Feature/Setting: API Webhooks
• Sample: Automate webhook trigger for new Orders and direct to kitchen endpoint.
3.8. Shopify POS
• Feature/Setting: Orders API
• Sample: Build order triggers to automate kitchen email/endpoint notifications.
3.9. WooCommerce POS
• Feature/Setting: REST Orders API
• Sample: Enable automation plugin for order-to-kitchen email dispatch.
3.10. Vend
• Feature/Setting: Order Webhook
• Sample: Set webhook to automate POST to kitchen ticketing app.
3.11. SumUp POS
• Feature/Setting: API Integration
• Sample: Automating order data sync with connected kitchen systems endpoint.
3.12. TouchBistro
• Feature/Setting: Cloud Sync
• Sample: Use available integration to automate order relays to kitchen iPads.
3.13. Lavu
• Feature/Setting: Kitchen Display System API
• Sample: Configure automation to send tickets based on POS triggers.
3.14. SquareSpace Commerce
• Feature/Setting: Orders Endpoints
• Sample: Automator posts received order data to kitchen dashboard system.
3.15. Olo
• Feature/Setting: Order Integration API
• Sample: Implement synchronizing automation for incoming web/POS orders to kitchen.
3.16. Square for Restaurants
• Feature/Setting: Kitchen Display Setting
• Sample: Activate automated routing from POS station to KDS.
3.17. Fresh KDS
• Feature/Setting: API Endpoint
• Sample: Automatedly receive orders via connected POS APIs.
3.18. Restaurant365
• Feature/Setting: Order Management API
• Sample: Automation to relay new/changed order data to kitchen ops platform.
3.19. Microsoft Power Automate
• Feature/Setting: POS Order Connector
• Sample: Build automation flow for real-time routing of order to kitchen.
3.20. Zapier
• Feature/Setting: POS->KDS Integration
• Sample: Automate order transfer trigger; send order data to kitchen endpoint.
3.21. API Gateway (AWS, Azure, GCP)
• Feature/Setting: Automated API Routing
• Sample: Configure to automate relay from POS system to kitchen microservices.

Benefits

4.1. Automates manual order entry, ensuring consistent transmission to the kitchen.
4.2. Reduces human error in kitchen order processing via automated relays.
4.3. Accelerates order delivery and increases table turnover by automating repetitive tasks.
4.4. Automated tracking and audit trails for improved operational transparency.
4.5. Enhances kitchen efficiency and staff allocation by automating order ticket management.
4.6. Enables real-time menu availability updates and automates stock-out alerts.
4.7. Supports rapid adaptation to order changes and cancellations via automated notifications.
4.8. Allows scalable, automatable workflows suitable for growing Georgian cuisine operations.

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