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Remote monitoring alert notifications

Purpose

1. Automate delivery of remote patient monitoring alerts to healthcare professionals, ensuring timely intervention for geriatric patients in various care settings.

2. Automates real-time notifications for escalated patient vitals, medication adherence, fall detection, or emergency triggers to streamline clinical workflow and improve outcomes.

3. Enables automated orchestration between wearable sensors, EHRs, and communication channels, reducing manual oversight and the risk of information gaps.

4. Ensures regulatory compliance and documentation by automating alert routing, acknowledgement logging, and escalation management for at-risk geriatric populations.


Trigger Conditions

1. Automated threshold breach in vitals (heart rate, SpO2, BP) collected by medical IoT devices.

2. Fall detected by remote monitoring systems.

3. Missed or delayed medication intake registered by smart pill dispensers or EHRs.

4. Patient-initiated emergency button press or automated sensor alarm.

5. Automated update/entry in EHR with significant changes (cognitive status, lab results).


Platform Variants

1. Twilio SMS

  • Feature/Setting: Automates SMS alerts triggered by webhook/API using the `/Messages` endpoint; configure to send customized message text to a mobile number upon alert reception.

2. SendGrid

  • Feature/Setting: Automates sending of email notifications via `Mail Send API`; configure with dynamic templates for alert data.

3. Slack

  • Feature/Setting: Automated push of alert notifications to clinical Slack channels using `chat.postMessage` API configured with incoming webhooks.

4. Microsoft Teams

  • Feature/Setting: Automates message delivery in Teams via `Incoming Webhook` or `Graph API` for escalated alerts to selected teams/channels.

5. PagerDuty

  • Feature/Setting: Automated incident creation upon alert via `Events API v2` for real-time escalation to on-call healthcare teams.

6. Opsgenie

  • Feature/Setting: Automates alert creation using `Create Alert API`, routing geriatric events to on-call responders.

7. ServiceNow

  • Feature/Setting: Automates incident ticketing triggered by patient alerts via the `Incident Management API`.

8. Zendesk

  • Feature/Setting: Automatically generates support tickets with alert details using `Tickets API`.

9. Freshdesk

  • Feature/Setting: Automates creation of tickets through the `/api/v2/tickets` endpoint with contextual alert data.

10. WhatsApp Business API

  • Feature/Setting: Automates real-time notification delivery using the `messages` endpoint for direct communication with physicians.

11. Google Chat

  • Feature/Setting: Automated message card dispatch to chat spaces using `Incoming Webhooks`.

12. Telegram

  • Feature/Setting: Sends automated message notifications to medical staff via the `sendMessage` Bot API.

13. Amazon SNS

  • Feature/Setting: Automates SMS, email, or push alerts with `Publish` action triggered by monitoring system webhooks.

14. Pushover

  • Feature/Setting: Automated mobile push notifications to clinical users through the `/messages.json` API endpoint.

15. Microsoft Outlook

  • Feature/Setting: Automates email alerts routed to geriatrician inboxes using the `SendMail` Graph API function.

16. Salesforce Service Cloud

  • Feature/Setting: Automated case creation and notification via `REST API` based on critical monitoring events.

17. Asana

  • Feature/Setting: Automatically generates actionable tasks upon patient alert with the `/tasks` API.

18. Monday.com

  • Feature/Setting: Automates board item creation through the `create_item` GraphQL API with context-rich alert data.

19. Smartsheet

  • Feature/Setting: Automates creation of row alerts using the `Sheets API` for documentation and workflow tracking.

20. Notion

  • Feature/Setting: Automatically appends monitoring incidents to databases/pages through the `/pages` endpoint.

21. Webex

  • Feature/Setting: Sends automated alert messages to spaces using `messages` API to reach on-call healthcare staff.

22. Google Calendar

  • Feature/Setting: Automates creation of calendar events for urgent follow-ups via `Events: insert` API.

Benefits

1. Automatedly accelerates clinician response times and automates early detection of clinical emergencies.

2. Minimizes manual intervention, allowing automators to customize escalation paths and recipients.

3. Ensures audit trails for compliance by automating record-keeping of notifications, responses, and outcomes.

4. Empowers healthcare teams with scalable, automatable notification systems for proactive geriatric care.

5. Reduces human error and automates redundant processes, freeing up staff time for direct patient care.

6. Automated cross-channel notification routing maximizes alert visibility, improving safety and outcomes.

7. Supports flexible, automatable integration with diverse health information systems and EHRs.

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