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Donation alerts and acknowledgments

Purpose

1.1. Automate the detection, acknowledgment, and logging of donation activity to ghost town projects, enhancing donor experience with timely, personalized notifications and internal financial records.
1.2. Automated alerting and acknowledgment creates operational transparency, improves donor engagement, simplifies reconciliation, and generates audit-friendly digital logs.
1.3. Streamlines automatable workflows between digital payment gateways, internal databases, public recognition tools, and communication platforms.
1.4. Powers marketing automations and reporting by programmatically updating CRMs and analytics suites with donation data.

Trigger Conditions

2.1. Automated monitor for successful payment events, e.g., donation received via online platform.
2.2. Automated trigger on form submission indicating a new donation has been logged.
2.3. Status change in financial backend or accounting tool, automating alerts upon confirmation of deposit.
2.4. Scheduled automation running batch acknowledgments for offline donations or recurring donor campaigns.

Platform Variants

3.1. PayPal
• Feature/Setting: IPN webhook; configure Remote IPN to automate HTTP POST to automator endpoint on donation receipt.
3.2. Stripe
• Feature/Setting: Webhooks API; automatic trigger on "payment_intent.succeeded" event for donation payments.
3.3. Square
• Feature/Setting: Payments API; configure Event Notifications for transaction.finished events to launch automations.
3.4. Plaid
• Feature/Setting: Transactions webhook; instant automation when a linked bank account detects incoming donation.
3.5. Salesforce
• Feature/Setting: Process Builder/Flow automation; auto triggers on new Donation object records.
3.6. HubSpot
• Feature/Setting: Workflows; configure internal automation for Donation custom property change.
3.7. Mailchimp
• Feature/Setting: Email Automation, API-triggered automation on tag addition for new donors.
3.8. SendGrid
• Feature/Setting: Automate transactional thank-you emails with Dynamic Templates via API POST on donation receipt.
3.9. Twilio SMS
• Feature/Setting: Programmable Messaging API; automate SMS acknowledgment on new donation event.
3.10. Slack
• Feature/Setting: Incoming Webhooks; automate channel posts notifying staff of each donation.
3.11. Microsoft Teams
• Feature/Setting: Automated webhook connector to automate channel info-posts for new donation events.
3.12. QuickBooks Online
• Feature/Setting: Automation via API; log donation as sales receipt and automate tagging.
3.13. Google Sheets
• Feature/Setting: Sheets API; append a new donation record for automated donor tracking.
3.14. Airtable
• Feature/Setting: Automations; base triggers on new donation entries with "thank you sent" automation.
3.15. Zapier
• Feature/Setting: Zap automation journeys for payment-to-acknowledgment chain.
3.16. Trello
• Feature/Setting: Automation with Butler to create cards for financial actions per donation.
3.17. Monday.com
• Feature/Setting: Automate item creation in a Donation board on webhook trigger.
3.18. Intercom
• Feature/Setting: Automated chat/message to donor upon new payment event via Inbox API.
3.19. Freshdesk
• Feature/Setting: Automatically create tickets for donations requiring review or acknowledgment via API.
3.20. Notion
• Feature/Setting: API automation to append new donation logs to donor database.

Benefits

4.1. Donor acknowledgment is automatedly prompt, fostering trust and increased repeat donations.
4.2. Automating alerts to team improves communication and actionability across finance and admin units.
4.3. Automates error reduction in donation tracking versus manual handling.
4.4. Automated records create auditor-ready, verifiable donation trails supporting transparency and reporting.
4.5. Automation reduces staff workload and enhances scalability of ghost town recreation project fundraising.

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