Reminder and update communication workflows

Purpose

1. Automate all reminder and update communication workflows for golf club event & tournament management, including automated reminders to participants, updates on schedule changes, notifications for registration deadlines, tee time notifications, payment reminders, weather alerts, venue changes, and leaderboard updates.

2. Ensure that participants, staff, and vendors receive timely, consistent, and accurate event information through automated, multi-channel communication, reducing manual work and minimizing errors through automation.

3. Facilitate automated, personalized communication at scale, automating both routine reminders and event-critical updates using APIs and configurable triggers.

Trigger Conditions

1. Automate triggers based on scheduled event dates and times, or custom intervals (e.g., 1 week, 24h, 1h before event).

2. Automate triggers when event details (time, location, weather, field changes) are updated.

3. Automate triggers for event registration, payments due, declined transactions, or wait-list movement.

4. Automate follow-up triggers post-event for feedback or thank-you messages.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automatedly send scheduled and update-triggered SMS using Message API; configure webhook URL and use programmable SMS endpoints.
  

2. SendGrid

• Feature/Setting: Automate reminder and update emails using Transactional Templates and Schedule Send API.
  

3. Mailgun

• Feature/Setting: Automate batch email reminders via Mailgun Messages API with custom scheduling.
  

4. WhatsApp Business API

• Feature/Setting: Automatedly broadcast reminders via message templates sent through WhatsApp On-Premises API endpoint.
  

5. Slack

• Feature/Setting: Automate reminders & updates using chat.scheduleMessage or chat.postMessage for targeted channels.
  

6. Microsoft Teams

• Feature/Setting: Automate scheduled update posts via Microsoft Graph API – /teamwork/sendActivity.
  

7. Google Calendar

• Feature/Setting: Automatedly create and modify calendar events with reminders using Events.insert and Reminders API.
  

8. Zoom

• Feature/Setting: Automate sending meeting updates using Meeting API (PATCH method for invites).
  

9. Salesforce

• Feature/Setting: Automate task reminders and email notifications using Process Builder & Workflow Rules, or Apex Messaging API.
  

10. HubSpot

• Feature/Setting: Automated email sequencing via Workflows and custom property triggers.
  

11. ActiveCampaign

• Feature/Setting: Automated reminder emails via Automations and ‘Wait’ / ‘If’ logic nodes.
  

12. Constant Contact

• Feature/Setting: Automate scheduled emails using the Campaigns API and List Management.
  

13. Pipedrive

• Feature/Setting: Automate participant reminders using Activities endpoint and webhooks for update notifications.
  

14. Zendesk

• Feature/Setting: Automate ticket creation for reminders/updates using Triggers and Notify Target API.
  

15. Google Sheets

• Feature/Setting: Automate reading event data and sending reminders via Sheets API and Apps Script triggers.
  

16. Airtable

• Feature/Setting: Automate notifications using Automations feature and record update triggers.
  

17. Facebook Messenger API

• Feature/Setting: Automate reminders with the Send API and postback webhooks for instant updates.
  

18. Telegram Bot API

• Feature/Setting: Automate broadcast reminder messages using sendMessage and schedule with cron jobs.
  

19. Outlook/Exchange

• Feature/Setting: Automate invitations and reminders via Calendar REST API (POST, PATCH events).
  

20. Shopify

• Feature/Setting: Automate event reminders for shop events using Notifications API and Flow triggers.
  

Benefits

1. Automates repetitive communication and reduces manual workload for club administrators.

2. Enables automatedly accurate and timely information delivery to all stakeholders.

3. Ensures scalability and consistency of reminder/update dispatches for large-scale events through automation.

4. Minimizes the risk of human error in complex scheduling, automating cross-channel reach.

5. Boosts participant engagement and response rates by automatedly personalizing and routing messages.

6. Automates feedback loop and post-event communications to drive ongoing improvement.