Purpose
1. Automate the allocation of guest house rooms based on guest preferences, booking details, and real-time occupancy to streamline operational workflows.
2. Enables automated selection of best-fit rooms, reducing manual effort, maximizing occupancy, and improving guest satisfaction through automated preference-matching and assignment.
3. Supports integrating automated workflows across booking engines, CRM, property management, and communication channels for efficient automation at scale.
Trigger Conditions
1. Automatedly triggered when a booking is confirmed or modified.
2. Activated via API/webhook from a booking engine or CRM.
3. Initiated on occupancy changes—check-in, check-out, or early departure.
4. Triggered by guest input (special requests, arrival/departure windows).
Platform Variants
1. Twilio SMS
- Feature/Setting: Automated SMS alerts for room assignment; Configure Twilio Messaging API — POST to /Messages with automated prebuilt message body containing assigned room.
2. SendGrid
- Feature/Setting: Automate confirmation emails; Use SendGrid Email API — POST to /mail/send with dynamic template for automated room allocation notice.
3. Salesforce
- Feature/Setting: Automate room assignment process in Salesforce Flow; Trigger via Web-to-Lead or object update event.
4. Zoho CRM
- Feature/Setting: Automate guest record update & trigger assignment rules; Use Workflow Rules with custom function (Deluge script) for assignment automation.
5. Microsoft Power Automate
- Feature/Setting: Automates room allocation on booking events; Use built-in connectors for Outlook, Dynamics 365, SharePoint.
6. HubSpot
- Feature/Setting: Automate ticket creation and notify operations; Workflow automation on Contact or Deal update.
7. Google Sheets
- Feature/Setting: Automate allocation logic with Google Apps Script on row addition; Use onEdit/Trigger function.
8. Zapier
- Feature/Setting: Automate multi-app workflows; Trigger on form entry or booking data to push to PMS/CRM for automated allocation.
9. Make (Integromat)
- Feature/Setting: Automated scenario for data flow; Use HTTP module to connect booking API and allocate room based on logic.
10. Slack
- Feature/Setting: Automated notifications to staff; Use Incoming Webhooks to deliver automated room assignments.
11. Asana
- Feature/Setting: Automate task creation for cleaning staff after room is allocated; Use Asana API’s POST /tasks with automated room data.
12. Trello
- Feature/Setting: Automates card creation/movement; Power-Up Automation to move guest cards to 'Assigned' list.
13. Oracle Hospitality OPERA
- Feature/Setting: Automated allocation via web services; Configure OPERA’s OXI (OPERA Exchange Interface) to automate assignment workflow.
14. ResNexus
- Feature/Setting: Automates inventory and allocation; Use ResNexus API to update/assign room automatically upon booking.
15. Little Hotelier
- Feature/Setting: Automated room allocation rule; Configure Rules/Triggers within PMS system.
16. Guesty
- Feature/Setting: Automate workflow from reservation to room assignment; Use Guesty API Automation Rules.
17. Cloudbeds
- Feature/Setting: Automated assignment using PMS rules; Set up Room Assignment Rules under Housekeeping Automation.
18. Frontdesk Master
- Feature/Setting: Automator for reservations; Automatedly assign rooms via 'Auto-assign' in reservation setup.
19. Hostaway
- Feature/Setting: Automates guest workflow and room allocation; Hostaway API — use webhook endpoint for assignment trigger.
20. Webhooks (Generic, custom API integrations)
- Feature/Setting: Enables scalable automation for any system; Configure HTTP POST to endpoint for automating allocation on booking/create event.
Benefits
1. Automates manual and repetitive room assignment, saving time for front desk.
2. Increases occupancy through optimized automated allocation logic.
3. Enhances guest experience by automatedly honoring preferences and special requests.
4. Reduces operational errors by automating decisions and notifications.
5. Enables seamless, automatable integration across booking, communication, and property platforms.
6. Scalable automation adapts to peak loads, holidays, or group bookings without manual intervention.
Booking & Reservation Management