Real-time class waitlisting and slot filling

Purpose

1. Fully automate real-time waitlist management and slot filling for gym classes, maximizing attendance and resource utilization.

2. Automates attendee notifications, automatically fills empty slots by notifying waitlisted members, and logs all actions for transparent tracking.

3. Supports seamless class modifications, membership tracking, and instant communication to automate manual processes, improve customer satisfaction, and reduce staff intervention.

4. Enables automated prioritization rules (VIPs, first-come-first-served), cancellation triggers, slot swaps, and cross-channel confirmations to streamline scheduling and fill rates.

Trigger Conditions

1. Member cancels or leaves a class slot.

2. Available slot detected in scheduled class.

3. New member joins waitlist.

4. Time-based triggers (e.g., 12 hours before class).

5. Membership status change (upgrade/downgrade).

6. Manual staff override event.

7. API callback from booking, payment, or attendance software.

Platform Variants

1. Twilio SMS

• Feature/Setting: Automate SMS alerts for available slots; configure Messaging API with SMS templates and webhook for slot status change.
  

2. SendGrid

• Feature/Setting: Automate confirmation and invitation emails; configure Transactional Templates with dynamic fields triggered via API.
  

3. Google Calendar

• Feature/Setting: Automates class schedule updates; configure Calendar API events with real-time attendee additions/removals.
  

4. Slack

• Feature/Setting: Automate staff alerts for no-shows; configure Incoming Webhooks to designated channels on slot change.
  

5. Microsoft Teams

• Feature/Setting: Automate member or staff notifications; configure Adaptive Cards and webhooks for automated slot updates.
  

6. Salesforce

• Feature/Setting: Automate lead/member record updates; configure Flow Builder with API triggers for waitlist state changes.
  

7. HubSpot

• Feature/Setting: Automate contact and email sequences; configure Workflows triggered by property changes from class booking systems.
  

8. ActiveCampaign

• Feature/Setting: Automate segmentation and messaging; configure automation triggers for ‘waitlist joined’/‘slot filled’ events.
  

9. Mailchimp

• Feature/Setting: Automator for group or targeted announcements; configure Audience segmentation and pre-set triggers on slot release.
  

10. Zoom

• Feature/Setting: Automate meeting link distribution for virtual classes; configure Webinar API create/modify participants on waitlist fulfillment.
  

11. Shopify

• Feature/Setting: Automate membership product access; configure Admin API webhooks for post-purchase enrollments and cancellations.
  

12. Stripe

• Feature/Setting: Automate billing adjustment for slot changes; use Payment Intents API to refund/capture upon slot reallocation.
  

13. Google Sheets

• Feature/Setting: Automate waitlist and attendance logs; configure Apps Script to append or update rows via form/API event.
  

14. Zapier

• Feature/Setting: Automates integrations between calendars, CRMs, and communication tools; configure Zap with filters for waitlist triggers.
  

15. Zoho CRM

• Feature/Setting: Automate pipeline updates and event reminders; configure Deluge scripting for slot-related record automation.
  

16. Asana

• Feature/Setting: Automate task creation for manual follow-up; configure Project tasks upon waitlist or slot-filling actions.
  

17. Monday.com

• Feature/Setting: Automate board item updates; configure automation recipes to log and notify on waitlist events.
  

18. Discord

• Feature/Setting: Automate in-community notifications; configure Bots with API events to post updates in relevant channels.
  

19. Facebook Messenger

• Feature/Setting: Automate direct notifications to users; configure Messenger Bot with webhook handling for slot changes.
  

20. Outlook (Microsoft 365)

• Feature/Setting: Automate calendar invitations and updates; configure Graph API to send and update calendar events on slot transitions.
  

21. WhatsApp Business API

• Feature/Setting: Automate instant member messaging for confirmations; configure interactive templates triggered via webhook.
  

22. Eventbrite

• Feature/Setting: Automate attendee list management; configure Webhooks/API automation when class slots become available.
  

23. GymMaster

• Feature/Setting: Automate class booking and member check-in notifications; use API triggers on reservation changes.
  

24. Mindbody

• Feature/Setting: Automate waitlist processing and slot filling; configure API callbacks for instant slot assignment and alerts.
  

4. Benefits

4.1. Automates class slot reallocation boosting attendance.

4.2. Enhances member experience through real-time, automated communication.

4.3. Reduces manual staff workload by automating repetitive scheduling tasks.

4.4. Supports automated audit trails for compliance and transparency.

4.5. Easily scalable using automatable APIs, supporting multi-location gym businesses.

4.6. Increases revenue by automating maximum slot utilization.

4.7. Enables time-based and priority-based automation for customizable business rules.