Order and Payment AutomationPurpose
1.2. Purpose is to incentivize repeat visits, reward customer engagement, enable digital tracking of purchase history, and streamline the rewards process in the food court environment.
1.3. Supports centralized loyalty management by automating both online and POS-based food stall transactions.
1.4. Enables automated notifications, reporting, and integration of loyalty data across multiple sales channels in street food venues.
Trigger Conditions
2.2. Automates upon customer identification via mobile app, loyalty card swipe, or QR scan.
2.3. Triggered when purchase details are logged in an order management or ERP system.
2.4. Can be automatically triggered after digital transaction logs a completed sale with eligible products.
Platform Variants
3.1. Square POS API
• Feature/Setting: Automate use of Order.created webhook; configure Rewards API to automatedly add points.
3.2. Stripe
• Feature/Setting: Automate via PaymentIntent.succeeded webhook; integrate with customer metadata and automate loyalty logic through custom endpoints.
3.3. Shopify
• Feature/Setting: Automate using Order Paid trigger; install and automate with LoyaltyLion or Smile.io apps API to post points to accounts.
3.4. Toast POS
• Feature/Setting: Use Orders API event automator; configure loyalty program endpoint for automated point allocation.
3.5. Revel Systems
• Feature/Setting: Automate loyalty via Webhook on payment event; auto-update loyalty balance through Revel Rewards API.
3.6. Lightspeed
• Feature/Setting: Automate POST transaction API with loyalty module to automatedly credit customer.
3.7. Clover
• Feature/Setting: Automate via Payments API’s paid_event webhooks; update customer profiles via Rewards API.
3.8. PayPal
• Feature/Setting: Automate IPN Webhook for successful transactions; pipe event data to loyalty service API automatically.
3.9. Fiserv
• Feature/Setting: Automate transaction monitoring; trigger point allocation using built-in rewards API.
3.10. Paytronix
• Feature/Setting: Automate Transaction API; auto-trigger loyalty awarding endpoint.
3.11. Oracle MICROS
• Feature/Setting: Automate with Transaction Complete event; invoke Loyalty Cloud Service API programmatically.
3.12. Punchh
• Feature/Setting: Automate purchase event and programmatically call add_points API.
3.13. Salesforce
• Feature/Setting: Automate on Opportunity Closed event via Flow Builder; POST to loyalty custom object or API.
3.14. Zapier
• Feature/Setting: Automate order-to-loyalty integration via “New Sale” and “Update CRM” actions in connected apps.
3.15. Make (Integromat)
• Feature/Setting: Automate API scenario between POS webhook and loyalty system REST API.
3.16. Loyverse
• Feature/Setting: Automate Sales Receipt webhook; use API to update points automatedly.
3.17. PayMaya
• Feature/Setting: Automate Merchant API with transaction complete event; trigger loyalty partner integration endpoint.
3.18. Foodics
• Feature/Setting: Automate Order Status Updated webhook; invoke Loyalty API to allocate points.
3.19. Epos Now
• Feature/Setting: Automate Payment Complete webhook; use REST API to update loyalty account.
3.20. WooCommerce
• Feature/Setting: Automate with “Order Completed” hook; call Points and Rewards plugin API for automated point allocation.
Benefits
4.2. Automator reduces manual data entry and errors, improving staff efficiency.
4.3. Automated loyalty makes promotions and referrals measurable and actionable.
4.4. Automation increases transparency, traceability, and scalability of rewards.
4.5. Enables cross-channel, omnichannel, and multi-vendor reward automation for hawker chains and street food hubs.
4.6. Builds data for further automatable marketing and reporting workflows.
This automates seamless engagement and retention workflow essential for competitive food court businesses.