Automated warning for delayed deliveries

Purpose

1.1. Automate notifications for purchase orders or deliveries not received on time, providing real-time alerts to management and suppliers.
1.2. Enables automating escalation chains for critical supply shortages, ensuring minimal disruption to vendor and kitchen operations.
1.3. Automates root cause data capture for late deliveries, supports issue logging and vendor performance analytics.
1.4. Automates communication for remedial action, aiding vendor compliance and optimizing future procurement processes.

Trigger Conditions

2.1. Automated trigger when expected delivery timestamp lapses without item status update to “received.”
2.2. Automation can trigger from supplier invoice not marked fulfilled in ERP or procurement system after threshold duration.
2.3. Automates from warehouse or receiving dock marking purchase order as incomplete post scheduled time.

Platform variants

3.1. Twilio SMS
• Feature/Setting: Use Programmable Messaging API; automate phone alerts by configuring trigger from your procurement system upon late delivery.
3.2. SendGrid
• Feature/Setting: Configure Transactional Email API; automates email to vendor/manager for each missed delivery mark.
3.3. Slack
• Feature/Setting: Configure Incoming Webhooks in Slack; automate warning notification to relevant food court ops channel.
3.4. Microsoft Teams
• Feature/Setting: Use Teams Connector API; set up automation to post alert card in designated team channel on delayed delivery.
3.5. WhatsApp Business API
• Feature/Setting: Use Messages endpoint; automates templated WhatsApp outreach to supplier in real-time.
3.6. SAP ERP
• Feature/Setting: Use the Procurement Module Events; automate warning output to data integration service triggering notifications.
3.7. Oracle NetSuite
• Feature/Setting: Schedule scripts with SuiteScript; automates email or task triggers on late purchase receipts.
3.8. Salesforce Service Cloud
• Feature/Setting: Automate Case Creation API; generate a warning case when delivery date not met in records.
3.9. Freshdesk
• Feature/Setting: Automates ticket creation via API for any supplier whose delivery is overdue.
3.10. Zendesk
• Feature/Setting: Automate Zendesk support ticket via API to log delayed delivery issue.
3.11. Google Sheets
• Feature/Setting: Use Apps Script; automate flag in sheet + trigger email when “received” column stays blank past due.
3.12. Monday.com
• Feature/Setting: Use automations to change delivery item status and send warning alert to board owner.
3.13. Asana
• Feature/Setting: Automated rule to create task or comment when delivery field is overdue.
3.14. Airtable
• Feature/Setting: Use automation triggers; send notification and update status when delivery not marked completed.
3.15. Zapier
• Feature/Setting: Automate multi-platform workflows: delayed delivery in source app triggers connected actions.
3.16. Pipedream
• Feature/Setting: Automate code workflow; monitor procurement DB/API, send SMS/email if delay detected.
3.17. ServiceNow
• Feature/Setting: Use Flow Designer; automate incident record for delayed supplier delivery.
3.18. BambooHR
• Feature/Setting: Automate notification to team on procurement delays affecting scheduled food court shifts.
3.19. Outlook (Microsoft 365)
• Feature/Setting: Automate flagged delivery emails via Flow, filter and forward overdue alerts to managers.
3.20. Google Chat
• Feature/Setting: Configure bots/webhook; automate delivery warning messages to the purchasing chat room.
3.21. Trello
• Feature/Setting: Automation (Butler); auto-create cards and notify users when deliveries are late.

Benefits

4.1. Automates early warning and fast escalation, reducing operational disruption in street food supply chains.
4.2. Enables automated, auditable vendor performance history to optimize supplier selection and retention.
4.3. Automated notifications reduce manual tracking, freeing staff for high-value tasks.
4.4. Automates cross-platform coordination for incident resolution, boosting overall food court efficiency.
4.5. Supports automating compliance reporting and contractual penalty triggers.