Visitor Management & ExperiencePurpose
1.2. Automates ticket slot allocation based on real-time availability and visitor preferences.
1.3. Automates transaction flows: payment initiation, authorisation, receipt generation, and refunds.
1.4. Automatedly sends digital tickets and access QR codes to visitors’ mobile/email after payment confirmation.
1.5. Automates error-handling and notification for booking failures or payment issues.
1.6. Automates visitor data capture, analytics feed, and compliance logging for audit-ready records.
Trigger Conditions
2.2. Automatedly fires when booking forms, payment requests, or reservation actions are submitted.
2.3. Admin/system schedules release of available ticket slots or event times via automator triggers.
2.4. Manual triggers: Staff initiates group bookings from back office.
Platform Variants
3.1. Stripe
• Feature/Setting: PaymentIntent API, configure with webhook for payment success/failure status.
3.2. PayPal
• Feature/Setting: REST API for orders; automate payout and post-processing notifications.
3.3. Razorpay
• Feature/Setting: Orders API; automate instant transaction confirmation and refund flows.
3.4. Square
• Feature/Setting: Payment API; ticket payment, real-time automated receipt generation.
3.5. Braintree
• Feature/Setting: Transaction API, automatedly control booking status per payment response.
3.6. Twilio SMS
• Feature/Setting: Programmable SMS; automate booking and payment notifications to visitor phones.
3.7. SendGrid
• Feature/Setting: Email API; automate ticket delivery with access barcodes and confirmations.
3.8. AirTable
• Feature/Setting: Automate storing bookings, status, visitor data; trigger flows on row creation.
3.9. Google Sheets
• Feature/Setting: Automator triggers on new rows to initiate ticket workflow automations.
3.10. Salesforce
• Feature/Setting: Flow automation on new booking records; automate customer interaction.
3.11. HubSpot
• Feature/Setting: Workflows, automate ticket confirmation follow-up and customer segmentation.
3.12. Zapier
• Feature/Setting: Automated multi-platform trigger between booking, payment, and notification steps.
3.13. Shopify
• Feature/Setting: Automated checkout/payment app integrations for ticket booking products.
3.14. WooCommerce
• Feature/Setting: Automate booking purchase flow with payment gateway and order completions.
3.15. Eventbrite
• Feature/Setting: Event/Order API; automate issuance and reconciliation of digital tickets.
3.16. QuickBooks
• Feature/Setting: Automated payment reconciliation and invoice generation for bookings.
3.17. Freshdesk
• Feature/Setting: Automate ticket creation for support callbacks or booking issues.
3.18. Microsoft Power Automate
• Feature/Setting: Automated flows to connect bookings, payments, and notifications in ecosystem.
3.19. Google Calendar
• Feature/Setting: Automatedly generate event invites after successful payment.
3.20. Slack
• Feature/Setting: Automator posts notifications on bookings/payments for staff awareness.
Benefits
4.2. Reduces human error with automated data capture and processing.
4.3. Cuts transaction friction, improving visitor booking experience.
4.4. Automates compliance, creating secure, auditable booking and payment trails.
4.5. Enables 24/7 automated booking/payment operations, maximising occupancy.
4.6. Automating reminders minimises no-shows and late cancellations.
4.7. Automated notifications and receipts boost visitor trust and satisfaction.
4.8. Automates backend reporting, analytics, and finance reconciliation.
4.9. Fast issue resolution through automated support ticketing.
4.10. Scalable automation for high visitor loads, special events, or peak periods.