Scheduling & CommunicationPurpose
1.2. Ensures real-time, consistent, and targeted communication across multiple channels anytime a class is cancelled or rescheduled, automating manual outreach and reducing administrative overhead.
1.3. Automates synchronous updates in calendars, apps, and SMS/email channels, preventing misinformation and ensuring all stakeholders receive timely automated alerts.
Trigger Conditions
2.2. Instructor updates class status in management portal.
2.3. API trigger fired from studio website, student app, or admin dashboard indicating schedule change.
2.4. Automated detection of unavailability (e.g., instructor illness or venue closure).
Platform Variants
3.1. Twilio SMS
• Feature: Messaging API
• Automated Configuration: Auto-send SMS to registered student numbers when cancellation/reschedule is posted.
3.2. SendGrid
• Feature: Transactional Email API
• Automated Configuration: Trigger automatic email notifications using dynamic templates for class status changes.
3.3. Slack
• Feature: Incoming Webhooks
• Automated Configuration: Post automatic alerts to private or group channels for instructor and admin notification.
3.4. Google Calendar
• Feature: Calendar API
• Automated Configuration: Automate updating, deleting, or rescheduling events and notify invitees instantly.
3.5. Microsoft Teams
• Feature: Messaging API
• Automated Configuration: Automated posting of alerts to designated channels for class notifications.
3.6. Zoom
• Feature: Meeting API
• Automated Configuration: Automatically cancel/reschedule linked Zoom meetings for virtual classes.
3.7. WhatsApp Business
• Feature: Cloud API
• Automated Configuration: Send automated WhatsApp messages to class groups or parents on status changes.
3.8. Mailgun
• Feature: Email Sending API
• Automated Configuration: Automated notification emails with rescheduled details for cancellations.
3.9. Outlook Calendar
• Feature: Calendar REST API
• Automated Configuration: Update or cancel calendar invites with automated notification to attendees.
3.10. Discord
• Feature: Webhook Bot
• Automated Configuration: Post real-time announcements in relevant Discord channels.
3.11. ActiveCampaign
• Feature: Automation Workflow
• Automated Configuration: Auto-email or SMS via automation chains when cancellations detected.
3.12. Salesforce
• Feature: Process Builder
• Automated Configuration: Automate task and email notifications to enrolled contacts on schedule changes.
3.13. HubSpot
• Feature: Workflow Automation
• Automated Configuration: Trigger emails and in-app alerts automatically on class changes.
3.14. Pipedrive
• Feature: Workflow Automation
• Automated Configuration: Automatedly update deals, send notifications, and log class schedule changes.
3.15. Telegram
• Feature: Bot API
• Automated Configuration: Automate group or direct messaging for schedule changes.
3.16. Facebook Messenger
• Feature: Messenger Platform API
• Automated Configuration: Automated chat bots notify parents/students about class updates.
3.17. ZoomInfo
• Feature: Contact Database Update
• Automated Configuration: Update and notify contact lists as schedule changes occur.
3.18. Zoho CRM
• Feature: Workflow Rules
• Automated Configuration: Send automated alerts and emails triggered by change in class fields.
3.19. Mailchimp
• Feature: Triggered Emails
• Automated Configuration: Automate campaign-style cancellation/reschedule emails to segmented lists.
3.20. Airtable
• Feature: Scripting Automation
• Automated Configuration: When schedules are modified, automated notifications are triggered to linked contacts.
Benefits
4.2. Ensures no student or parent misses critical updates by automating multi-channel notifications.
4.3. Minimizes manual errors in outreach by automating every touchpoint and centralizing scheduling changes.
4.4. Scales efficiently for large classes or multi-branch dance studios through automated and adaptable platforms.
4.5. Provides audit trails and reporting on all automated notification activities for compliance and transparency.