Abandoned cart follow-up emails or SMS

Purpose

1.1. Automate abandoned cart follow-up via email or SMS to recover potential lost sales in a hookah store.
1.2. Automatedly identify customers leaving products without purchase and trigger personalized reminders.
1.3. Automator sends tailored promotions, discounts, or urgency messages to boost conversion, using multi-channel automation.
1.4. Minimize manual intervention through workflow automation, increasing operational efficiency and ROI.

Trigger Conditions

2.1. Customer adds item(s) to cart but fails to complete purchase after set time (e.g., 1 hour, 24 hours).
2.2. Automated detection based on checkout page abandonment, inactivity, or browser exit.
2.3. Customer's contact info (email/SMS opt-in) captured during cart process for post-abandonment automating.
2.4. Trigger can be further refined by cart value, item type, or user segment for automated targeting.

Platform Variants

3.1. Shopify
• Feature/Setting: Abandoned Checkout Email Flow; configure "Automated abandoned checkout notification" API.
3.2. WooCommerce
• Feature/Setting: Automate "Follow-up Emails" with "wc-api" action endpoint integration.
3.3. Magento
• Feature/Setting: Enable Automated Abandoned Cart Emails by configuring "Sales/Email/Send Email Copy To".
3.4. BigCommerce
• Feature/Setting: Automate "Abandoned Cart Saver" with "AbandonedCart" webhook endpoint.
3.5. Klaviyo
• Feature/Setting: Create and automate "Flows > Abandoned Cart" trigger on "Started Checkout" event.
3.6. Mailchimp
• Feature/Setting: Automated Cart Recovery Journey, set trigger as "Abandon cart email" in automation builder.
3.7. HubSpot
• Feature/Setting: Automate using E-Commerce Bridge events; "Abandoned Cart" workflow triggers.
3.8. Omnisend
• Feature/Setting: Automated Cart Abandonment workflows, triggered by "Abandoned Cart" event in account.
3.9. ActiveCampaign
• Feature/Setting: Automate "Cart Abandonment" via eCommerce Deep Data and automating email series.
3.10. Twilio
• Feature/Setting: SMS automator; use "Messages API" to automate cart reminders via SMS.
3.11. SendGrid
• Feature/Setting: Email API "Mail Send" endpoint to send automated cart follow-ups.
3.12. Postmark
• Feature/Setting: Automate transactional emails using "Server API > Send Email" for abandoned cart.
3.13. Drip
• Feature/Setting: Automated Cart Abandonment Workflow, trigger based on tracked customer behavior.
3.14. Intercom
• Feature/Setting: Utilize "Outbound Messaging" automation to send cart reminders.
3.15. Salesforce Marketing Cloud
• Feature/Setting: Journey Automation; trigger "Abandoned Cart" event to launch follow-up.
3.16. Zapier
• Feature/Setting: Automate cart abandonment via prebuilt "Abandoned Cart Alert" Zap integrations.
3.17. Pabbly Connect
• Feature/Setting: Setup "Abandoned Cart" automation workflows and connect via eCommerce triggers.
3.18. MessageBird
• Feature/Setting: SMS "Flow Builder" for automating abandonment text reminders.
3.19. Braze
• Feature/Setting: Use "Canvas" journeys, set trigger as "cart abandoned" for omni-channel follow-ups.
3.20. Mailjet
• Feature/Setting: Automated Email API for "Abandoned Cart" template delivery, triggered via REST API call.
3.21. Moosend
• Feature/Setting: "Automation Workflow" builder with "If abandoned cart" trigger and messaging action.
3.22. Sendinblue
• Feature/Setting: Trigger automator with "Abandoned Cart" workflow under Automation section.

Benefits

4.1. Increase automated recovery of lost sales and maximize revenue per visitor.
4.2. Reduce manual workload, enabling automated customer engagement at scale.
4.3. Automate multi-channel marketing, improving reach through email and SMS simultaneously.
4.4. Enhance customer experience with personalized, automatable messaging based on user behavior.
4.5. Data-driven automation allows precise tracking, segmentation, and continuous optimizations.