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Automated notifications for discontinued items

Purpose

1.1 Automate real-time notifications when hospital equipment or medical supplies are discontinued in wholesale healthcare product catalogues.
1.2 Automates updating of internal teams, distributors, sales, inventory, procurement, and external customers.
1.3 Automating compliance: ensures healthcare providers always work with up-to-date product options, reducing risks of outdated equipment being offered or ordered.
1.4 Automate communication streams to prevent supply interruptions in critical environments like hospitals and clinics.

Trigger Conditions

2.1 Automator triggers when a product status is set to “discontinued” in catalogue management systems.
2.2 Changes in database “product_status” field to “discontinued” automatedly trigger notification flow.
2.3 Automated reports from manufacturers declaring supply cessation.
2.4 Scheduled automations detecting catalog updates via API webhooks or polling.

Platform Variants


3.1 Twilio SMS
• Feature/Setting: Use Twilio Programmable SMS; configure programmable-messaging API to automate SMS to subscribed contacts on discontinued status.

3.2 SendGrid
• Feature/Setting: Automate transactional email via SendGrid's Mail Send endpoint on logic hook when item status changes.

3.3 Slack
• Feature/Setting: Automate notifications to a Slack channel using Slack Incoming Webhooks; configure automated bot message with discontinued item details.

3.4 Microsoft Teams
• Feature/Setting: Automate Teams channel alerts via Microsoft Graph API or webhook connector for instant group updates.

3.5 Salesforce
• Feature/Setting: Automate workflow in Salesforce Process Builder or Flow to send notifications to reps and update leads/cases.

3.6 HubSpot
• Feature/Setting: Automate workflow automation to trigger internal/external notifications when product property changes to discontinued.

3.7 Gmail
• Feature/Setting: Automate email alerts using Gmail API to send customized notification on product discontinuation.

3.8 Outlook
• Feature/Setting: Automate email via Microsoft Graph API and Rules in Outlook for team inbox alerts.

3.9 Zapier
• Feature/Setting: Automate multi-platform actions using triggers from catalogue database, automating email, chat, or SMS.

3.10 Trello
• Feature/Setting: Automate card creation in “Inventory Issues” board via Trello API for visibility.

3.11 Asana
• Feature/Setting: Automate task generation in Asana using automated API triggers for category managers.

3.12 Jira
• Feature/Setting: Automate issue creation for discontinued medical supplies using Jira REST API.

3.13 Notion
• Feature/Setting: Automate database update and notification using Notion API integrations.

3.14 Monday.com
• Feature/Setting: Automate board pulses or notifications triggered for affected inventory.

3.15 Shopify
• Feature/Setting: Automate Shopify Webhooks “product update” trigger for third-party notification flows.

3.16 WooCommerce
• Feature/Setting: Automate webhook triggers on product status change with REST API for notification flows.

3.17 Google Sheets
• Feature/Setting: Automate script updates using Apps Script to email stakeholders when “status” column changes.

3.18 Mailchimp
• Feature/Setting: Automate audience segment email blasts on inventory changes with the Mailchimp Transactional API.

3.19 Freshdesk
• Feature/Setting: Automate ticket creation for discontinued items using Freshdesk API for support reps.

3.20 Zendesk
• Feature/Setting: Automate new ticket workflow via Zendesk API or triggers for proactive outreach to affected clients.

3.21 Pipedrive
• Feature/Setting: Automate deal notifications based on product changes via Pipedrive API for sales teams.

3.22 WhatsApp Business API
• Feature/Setting: Automate chat messages for real-time customer notifications when product is discontinued.

Benefits

4.1 Automates rapid, error-free communication regarding stopped supplies.
4.2 Eliminates manual tracking, automating visibility for all stakeholders.
4.3 Ensures compliance and patient safety through real-time automations.
4.4 Improves efficiency and automates supply chain adjustments.
4.5 Enables scalable, automatable notification flows regardless of team size or product quantity.
4.6 Provides audit trail for automated notification events.
4.7 Reduced risk from obsolete inventory via automated alerts.
4.8 Automates customer trust by ensuring latest catalogue data matches reality.

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